Cristopher Castro Email & Phone Number

United States

● Review and prioritize pending orders to fulfill within 24 hours.● Pull deliverables, packages and deliver to the shipping department.● Prioritizing and dividing up all work amongst coworkers.● Being the points of contact for all issues packers are facing (damaged product, wrong items, missing items)● Attend meetings with Support and Selling Managers to build cross functional partnerships.● Partner with Fulfillment Manager to facilitate identifying merchandise location for pending online orders.

United States

● Collaborated with team members to create a unique system for daily operations in order to ensure the satisfaction of all customers.● Frequently multitasked at high levels to provide exquisite customer service for a lavish dining experience.● Communicated efficiently to provide clear and accurate information between customers, staff, and managers regarding client dilemmas and issues.● Habitually sustained attention to detail and organization while following all company policies and procedures and maintaining a positive work environment.

United States

● Helped coworkers with the sorting of 1000+ packages, while identifying locations for shipping and contributing to accurately processing packages to cultivate an overall positive team environment.● Conversed with team members and leaders in Spanish and English to ensure the best possible results for daily operations.● Meticulously coordinated with my team to keep a clean and organized work area, while promoting safety standards.● Helped with the onboarding of new staff members.

United States

● Arranged a team of 7 people by sorting schedules and delegating responsibilities to successfully deliver 50-80 orders daily.● Documented 50-60 digital and physical receipts daily in order to accurately archive transaction data for managing directors.● Tasked with retaining customer relationships by resolving any issues in person and over the phone.● Conducted training sessions in order to promote company efficiency.

United States

● Greeting guests upon arrival and providing them with information about the venue, events, and services.● Managing guest reservations and seating arrangements, ensuring efficient use of space while maintaining guest satisfaction.● Assisting guests with inquiries, resolving any issues or concerns promptly and professionally.● Assisted with the events team to coordinate special occasions and private bookings.● Maintaining a neat and organized lobby area, including managing coat check services if applicable.● Monitoring guest flow and coordinating with other staff members to ensure smooth operations.● Upholding the highest standards of customer service and hospitality at all times.