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Cristopher Rojas Email & Phone Number

| Service Manager | Project Manager | Account Manager | Customer Service Manager | at Hewlett Packard Enterprise
Location: San José, San Jose, Costa Rica 3 work roles 1 school
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Current company
Role
| Service Manager | Project Manager | Account Manager | Customer Service Manager |
Location
San José, San Jose, Costa Rica
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Who is Cristopher Rojas? Overview

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Cristopher Rojas is listed as | Service Manager | Project Manager | Account Manager | Customer Service Manager | at Hewlett Packard Enterprise, a with 208808 employees, based in San José, San Jose, Costa Rica. AeroLeads shows a matched LinkedIn profile for Cristopher Rojas.

Cristopher Rojas previously worked as Service Segment Managment at Hewlett Packard Enterprise and Customer Relations Case Manager at Hewlett Packard Enterprise. Cristopher Rojas studied at Universidad Latina De Costa Rica.

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Hewlett Packard Enterprise

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Profile bio

About Cristopher Rojas

Service Segment Manager, strong skills in Project Management, customer service and service mindset professional, with 12 years of experience, coordinating processes and escalations in the technology industry. Highly oriented to key business factors. Great expertise implementing best business practices. Results Oriented Contributor. Knowledge in Sales Force CRM, SAP ERP and Hyperion system. Reports creation and analysis.Critical thinking, adaptability, and good communication. Resolving issues and conflict management. Team worker, emotional intelligence, and empathy. Willingness to learn and open to changes

Current workplace

Cristopher Rojas's current company

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Hewlett Packard Enterprise
Hewlett Packard Enterprise
| Service Manager | Project Manager | Account Manager | Customer Service Manager |
san jose, california, united states
Website
Employees
208808
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3 roles

Cristopher Rojas work experience

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Service Segment Managment

Current

Costa Rica

Responsible for the relationship between the outsource service provider and HPE final customers. Tier 2 for escalations and resolutions.Achievements:* Improvement in the quality assurance methodology with the third party, with weekly meetings with the leadership team reviewing processes making sure they are followed. * Capacity improvement in the team without adding extra headcount.

Oct 2019 - Present

Customer Relations Case Manager

Costa Rica

Responsible for handling customer escalations and providing resolutions.Placing replacement orders for HPE final customer in North America and Latin America, driving all communication and logistics.Achievements:* Providing critical resolutions to highly visible customers, by addressing customer claims with direct communication with them and the leadership teams.* Creating Reports for Global Customer Relations teams, utilizing Hyperion, Excel systems and Power Point presentations to provide analysis on the monthly results.

Jul 2010 - Oct 2019

Office Management

Instituto Canzion (Ciudad De Panamá)

Office manager, hiring the new associates, meetings with the stakeholders.Achievements:* Successful operational go live, starting with approximately 10 clients and elevating the number up to almost 50 clients.* Marketing strategy, by promoting the Institute with meetings with stakeholders, clients, promotion over radio appearances. * Finance strategy, by taking care of every income each month and assuring it will be properly utilized.

Jul 2009 - Jul 2010
Team & coworkers

Colleagues at Hewlett Packard Enterprise

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1 education record

Cristopher Rojas education

FAQ

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What company does Cristopher Rojas work for?

Cristopher Rojas works for Hewlett Packard Enterprise.

What is Cristopher Rojas's role at Hewlett Packard Enterprise?

Cristopher Rojas is listed as | Service Manager | Project Manager | Account Manager | Customer Service Manager | at Hewlett Packard Enterprise.

Where is Cristopher Rojas based?

Cristopher Rojas is based in San José, San Jose, Costa Rica while working with Hewlett Packard Enterprise.

What companies has Cristopher Rojas worked for?

Cristopher Rojas has worked for Hewlett Packard Enterprise and Instituto Canzion (Ciudad De Panamá).

Who are Cristopher Rojas's colleagues at Hewlett Packard Enterprise?

Cristopher Rojas's colleagues at Hewlett Packard Enterprise include Angie Rojas, Thomas Kleint, Buiculescu Mihai Gabriel, Meghashree S M, and Morumpalli Deepika.

How can I contact Cristopher Rojas?

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What schools did Cristopher Rojas attend?

Cristopher Rojas studied at Universidad Latina De Costa Rica.

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