• Determine and make necessary changes to ensure proper storage for asset protection. • Shipment of customer purchases, store transfers and warehouse transfers.• Assist visual with stock rotations and window changes as well as appropriate storage of visual props.• Assist management with the preparation of store inventory and insuring stock areas maintain inventory preparedness throughout the year.

• Achieve and exceed the personal sales and productivity goals agreed upon with store manager• Complete knowledge of the merchandises’ features and benefits to maximize the sales opportunity• Client development beyond the initial transaction, utilizing phone, email & written follow-up contact• Maintaining visual standards of the store• Safeguard the store’s inventory by adherence to the company’s LP practices.

• Delivering luxury service to enhance customer experience• Using visual merchandising experience alongside management to maintain and elevate visual standards• Remain current on all products, benefits, and details, in featured as well as previous collections, in order to successfully assist VIP and new clients alike. • Maintains sales floor, stock room, fitting rooms, operations, virtual sales and cash wrap appearance, functions, and transactions seamlessly.

--Recruit, on-board, train, develop and motivate team--Assist my department manager in achieving department volume and productivity goals by developing and executing a business plan--Ensure salespeople are delivering excellent customer service, by coaching and leading by example--Work with the department manager, to ensure merchandising and presentation standards are met--Assist the department manager in ensuring accurate inventory management and achieve shrinkage goals

(Relocation due to Company Restructure)

(Internal Promotion) Shoe Department. --Responsible for maintaining floor presence, organization, and represented units and styles --Maintaining associates' schedules, timeliness, and work flow--Selling and assisting to customers directly, in order to ensure a profitable department over LY--Corresponding with Department & Store managers, to share and collaborate on ideas of how to best showcase department, and motivate customers to find best selections.

--Keyholder and direct assistant to Store Manager--Responsible for all register services including customer orders, POS services, customer information retention, tailoring requests, and communications of upcoming events. --In charge of all stockroom duties including maintained organization, cleanliness, store-to-store transfers, and auditing. --Communication between managers regarding scheduling for all employees, franchisee memos, and maintaining overall store image and appearances.

--Help achieve client relation goals in order to drive sales and maintain customer focus--Ensure daily monitoring and execution of sales, as well as compliance with all policies and procedures.--Execute and communicate product moves and markdowns--Responsible for all opening/closing procedures of the store on all designated shifts as per the store hours of operation--Supervise sales floor and provide direct supervision for an abbreviated period of time in the absence of a store manager on the floor

--Auditing customer orders to ensure quality control and preciseness--Preparing and routing orders to drivers in a swift and strategic style to ensure expeditious delivery.--Processing incoming/outgoing product in a warehouse facility on a regular basis.

--Support the sales floor operations of women’s selling floor in the Flatiron Flagship location.--Enhance client retention by providing top-notch customer service to VIP clients and assisting commissioned sales associates.--Maintain brand standards at flagship level to ensure best in practice customer service and execution of corporate vision.--Assist stock team in continuous floor replenishment to increase product turn.

--In a boutique setting, work with clients in choosing the best denim fit through product education and different fits.--Experience in running cash wrap procedures: purchases, returns, price adjustments, and building customer profiles.--Assist management team in all store operational tasks; merchandising, visuals, shipment processing and loss prevention audits.

--Developed advanced POS skill set in creating customer orders, and building a customer database.--Skilled in merchandising big-ticket items and creating a unique sales floor flow.

Shipment & Processing. ((Job Was Temporary Holiday/Seasonal Position))

--Experienced in large department store support operations and handling large quantities of units and inventory control.--Executed truck to sales floor shipment and replenishment procedures.-- Worked with Loss Prevention in executing prevention measures to ensure low shrink in all departments.

Making reservations, greeting and seating guests, maintaining appearances of front lobby.