Cristopher Thomas Email & Phone Number

Talkeetna, AK, US

Talkeetna, Alaska, United States

• Established customer engagement guidelines and procedures, fully capturing and supporting client requirements
• Developed and implemented a collaborative working environment for fully remote team, removing barriers to communication and ensuring access to critical tools and up-to-date information
• Launched and oversaw a marketing strategy leading to $200,000 in increased revenue
• Oversaw technical functions, capabilities, and production goals. Tracked and aligned team activities, ensuring efficient completion of project requirements
• Point of contact for information technology management and issues. Selected and monitored tool set to minimize operational downtime
• Provided quality control, ensuring finished products met client requirements and standards of excellence

Talkeetna, Alaska, United States

Anchorage, Alaska, United States

• Maintained accurate personnel records for 150+ employees. Verified compliance with federal law, local policies, and training requirements with zero discrepancies.
• Developed, implemented, and monitored comprehensive employee onboarding procedures. Created standard operating procedures including coordination information for clearances, as well as file system and database accesses..
• Conducted new-hire orientations, introducing employee’s to workplace environment, local resources and benefits, and corporate processes.
• Created and executed work-from-hope policy utilized by a 20-member team in response to a public health emergency. Established rotating shifts of in-person staff and procedures for remote workers with zero loss of.
• Maintained staffing levels by tracking projected vacancies, initiating recruitment efforts, and screening candidates ahead of employee turnover. Coordinated with higher levels of management to advocate for adequate.
• Reviewed timesheets, verifying accuracy and correspondence with local policies, and state and federal laws.

• Established a new 24-hour work center in response to evolving national security requirements. Determined processes and requirements. Onboarded and trained initial cadre of 20 analysts.
• Identified and aggregated perishable data under stringent timelines. Coordinated thousands of real-time notices and reports for immediate delivery to global customers. Partnered with and directed remote sites to.
• Compiled operations data and delivered briefings on activities to organizational leaders. Summarized events for integration into high-level, federal government reporting.
• Oversaw a 30-member translation team. Reviewed and verified translated documents for accuracy and quality. Constructed document databases to streamline search and retrieval.
• Supervised deployment of a new project-tracking tool. Imported archived documents and data to maintain continuity of knowledge. Verified that the software capabilities met requirements for timeliness and accuracy.

• Consulted with subject-matter experts to identify critical knowledge and skills. Created working aids and on-the-job training materials. Evaluated the effectiveness of training activities in order to develop new.
• Translated highly-technical foreign language documents, identified key data, and interpreted results for organizational leaders and federal government policy makers.
• Analyzed and evaluated over 50,000 pieces of raw data, and contributed to thousands of reports on issues impacting national security.
• Monitored systems and processes to measure the impact of team performance on global operations.

• Operated receivers, recording equipment, computer systems, and communications related equipment ensuring mission success.
• Translated foreign language materials into English and issued reports to global consumers
• Updated and maintained technical documents, logs, and records; ensured applicability and accuracy
• Reviewed, updated, and compiled data for operational use, trend reporting, and analysis with zero errors
• Coordinated security clearances and procured supplies/materials to maximize training opportunities

Master Of Arts - Ma, English Language And Literature, General, 4.0

Distinguished Scholar Award

Bachelor Of Arts - Ba, English Language And Literature, General, 3.8

Dean’s List for 7 semesters

Associate'S Degree, Intelligence Studies And Technology

Uzbek

Russian Studies