• Coordinate and manage eCommerce order process• Invoice and receive payment for Marketing COOP program• Communicate with potential and current customers via phone, email and live chat utilizing professional communication etiquette• Develop relationships with vendors and brand reps to improve collection of product data, imagery and other details related to products online• Collect and work with warehouse and accounting departments to reconcile shipping related… Show more • Coordinate and manage eCommerce order process• Invoice and receive payment for Marketing COOP program• Communicate with potential and current customers via phone, email and live chat utilizing professional communication etiquette• Develop relationships with vendors and brand reps to improve collection of product data, imagery and other details related to products online• Collect and work with warehouse and accounting departments to reconcile shipping related expectations• Communicate with stores and warehouse on shoe needs and shipping fulfillment• Collect and update the RICS customer database as those are sent through• Monitor shipping to customers and from vendors to assure timely fulfillment• Monitor website for missing data, errors and issues• Collect product data from vendors or generate data when not available directly• Acquire product photography for vendors, or take photos of already stocked products to ensure high-quality presentation of inventory online• Collect product descriptions when provided or compose product descriptions if not available• Order supplies for suite Show less