Cristy Smyth Email & Phone Number

Pleasant Hill, CA, US

Pleasant Hill, CA, US

• Work closely with Brand Ambassadors to book tastings at bars, restaurants, and retailers.
• Support sales team by sending out samples and following up with potential clients.
• Research, track and update qualified leads in NYC and beyond.
• Make outgoing calls, emails and outreach via DM on our Instagram account(s) to
• develop new business partnerships.
• Present at monthly Wholesale meetings to share progress updates.

• Develop and implement best practices alongside national training teams and managers.
• Traveled to other chapters across the nation to support program staff.
• Created training programs for the organization and delivered to nationwide staff.
• Onboarded hundreds of volunteers across different regions and increased activation rate across multiple chapters.
• Spearheaded a new onboarding webinar program for volunteers to build confidence to host events which increased volunteer numbers across the country.

San Francisco Bay Area

• Established and grew a robust sober active community in the Bay Area.
• Supervise 2 staff and oversee all volunteer instructors.
• Build partnerships with relevant local organizations.
• Oversee general daily administrative needs and tasks of the Bay Area chapter and monitor program, facility, and equipment standards.
• Facilitate events (fitness, hiking, socials, etc.) in a safe, supportive, and nurturing environment.
• Spearhead local fundraising efforts, including private donations, grants, peer-to-peer fundraising, corporate sponsorships, and capital campaigns.

San Francisco Bay Area

San Francisco, California

Establish the organization's first-ever Women’s nine-month Residential Treatment program. Direct the day-to-day clinical and business operations and manage a staff of two and four interns. Matrix manages a staff of eight and two interns in the Skip Byron 30-day treatment program. Assist Director of Development in securing $1M in grants. Oversee all aspects.

Pleasant Hill, CA

 Directed the day-to-day operations for a Women’s Recovery home including managing staff.  Additional responsibilities included sales and marketing, financial and budget management, event planning, compliance, case management, community outreach, and drug and alcohol counseling. Assisted owner in rebranding efforts which transformed the culture.

Ventura And Walnut Creek, CA

 Delivered Instructor-led training to 120 staff including leasing agents, customer service associates, and sales and service supervisors.  Delivered classes on various topics including new hire orientation, communication, leasing process, company policies and procedures, sales, and customer service. Championed innovative approach to developing course.

Boston, MA And Thousand Oaks, CA

 Managed the day-to-day operations and a staff of three. Created and implemented training programs, best practices and developed a culture of service that transformed business operations and improved customer satisfaction. Hired as a Front Desk Attendant and promoted to Guest Service Manager.

Thousand Oaks, CA

 Oversaw the day to day training activities and delivered Instructor-led training to five stores and hundreds of participants. Championed innovative approach to customizing course materials and developing instructional strategies (role-playing, games) which resulted in improved sales, customer satisfaction rates and employee morale. Selected by the.

Burlington, MA

Burlington, MA

Bachelor'S Degree, Addiction Prevention And Treatment

Activities and Societies: Pending graduation October 2019

Certified Alcohol And Drug Abuse Counselor, Caadac