Cris Williams Email and Phone Number

Maintains computerized SCORe (Supply Chain) data, including additions, deletions, and changes.Responsible for user support for SCORe automated functions, including user set up and maintenance. Monitors SCORe data integrity and quality. Provides specialized reports for SCORe management and administration. Responds to issues from on-line requisitioners. Educates users on Supply Chain applications.

Accountable for accurate maintenance of information in Servue Family Information DatabaseDevelop and produce reports for management teamLead team to obtain information and successfully prepare annual program information report along with annual self-assessment including reporting resultsResponsible for tracking non-federal match and increased number of sites meeting goal from 20% to 80% due to tracking system updatesResponsible for implementing new family… Show more Accountable for accurate maintenance of information in Servue Family Information DatabaseDevelop and produce reports for management teamLead team to obtain information and successfully prepare annual program information report along with annual self-assessment including reporting resultsResponsible for tracking non-federal match and increased number of sites meeting goal from 20% to 80% due to tracking system updatesResponsible for implementing new family information database (Genesis Earth) and performed help desk and support activities for our family advocates as they entered information into this new systemWork with Genesis Earth tech support to fix database issuesServed on Burmese and Spanish committees Show less

Repaired software errorsHandled troubleshootingCoordinated, managed, and maintained OPX2 database (project management software), Participated in monthly phone meetings with software developers to manage problem resolution and enhancement. Performed a wide range of duties including creating training presentations and training users on features of the programExtracted data and maintained templates in databaseManaged SharePoint websites

Instructed adult students in Microsoft Word, Excel, PowerPoint, Access, Project, Windows, and Photoshop ElementsCreated and mailed invoices, ordered books, and acted as receptionistGreeted customers and answered phonesDeveloped monthly schedule of classesProofread marketing materialsManaged schedules of six instructorsRe-imaged classroom machines with fresh image for next day’s classes

Developed electronic and printable insurance forms per customer’s specifications using Microsoft Word, Excel, Document Sciences xPression, Adobe Acrobat, and FAPWorked closely with other departments to ensure accuracy of forms to meet customer needs.Performed troubleshooting to find problems with software used in creating formsParticipated in implementation of new SAP database which resulted in less double entry

Processed payroll received via fax, phone, spreadsheet import, and online timekeeping system into payroll software dailyInterfaced with customers to identify needsFielded questions and then performed research to resolve problemsCreated Crystal Reports to extract information from SQL databaseWrote procedures for processing payroll and how to use timekeeping software for individual clients