Charles L. Email and Phone Number

Adversity devours the weak, if you want it, go and get it, be relentless"

Owner/Operator:Hilltop Restaurant and Catering - Fort Oglethorpe, GAJune 2003/December 2010Daily operations as well as its overall direction, profitability, and reputation. extremely hands-on, interacting with customers, hiring the best people , accountability and focusing on strategic planning. Spend much of time supervising employees, directing operations, and finding ways to adapt to customers and industry trends.The operation consisted of managers and twenty eight associates Breakfast,lunch, dinner and Buffet.Beer and Wine.Director of Operation :Dinning services.Marriott International, Inc. Senior living - Boca Raton, FLAugust 1995 to October 2002Overseen all food and beverage at the Senior living community both front and BOH operations. Managed the hiring, training and development of all F&B Employee Partners.( CNA’s and Nurses )Overseen all mandated training programs. Prepared annual financial budget and achieved these goals throughout the year through proper forecasting, cost controls, labor management and revenue generating programs.An advocate and ambassador of giving 5 Star Service. Requiring that operational standards be met in regards to hospitality, sanitation, and loss prevention. Monthly meetings with residents on any gather ideas for menu and gather their ideas on menu structure for a better quality of life. Four managers Staff of 47 including chef’s