Culturally Fluent Commercial Engineer (English & Spanish) | MBA from Texas A&M International University | 7+ Years in Tech, Import/Export, and FMCG Industries. With a focus on After Sales & Sales, Data Analysis, and Strategic Decision-Making, I offer a blend of professionalism, expertise, and unwavering dedication to surpassing challenges and exceeding goals. As the Country Head of After Sales for Rappi, I lead a high-performing vertical to drive growth, partner investment, strategic negotiations and operational opportunities, drawing on my MBA education and hands-on experience at DiDi Global. As a collaborative team player, I actively pursue organizational key results, prioritize customer satisfaction, and drive goal accomplishments.