Carolina Costa Borges Email & Phone Number

Forchheim, De

Armonk, New York, Ny, Us

- Responsible for leading highly productive and multidisciplinary teams on complex projects. Focused around supporting global transformation program, rather than a traditional project team or family of products. - Manage Global HR IT programs and teams to transform HR IT landscape in accordance to agreed scope, schedule and budgets- Enhance the quality of programs by leading, organizing and implementing regular cadence and keeping teams aligned- Manage logistics of overlapping programs, including being a resource for team members who need help navigating the structure- Ensure consistency in how the individual programs are run across the board and identifying opportunities for process & tooling efficiencies- Continually reevaluate programs and explore opportunities for expansion- Set the team up for success by leveraging agile ceremonies, including retrospectives and scrums- Regularly track metrics and reporting on programs to leadership team and identify areas for improvement- Budget for program expenses as necessary

Armonk, New York, Ny, Us

- As the GPO-D (Global Process Owner delegate) for Absence Role, represents the Global Process Owner, and policies, programs, practices, and process designs owned by the GPO per the HR Enterprise Framework (EPF), to the HRMS Transformation Project. - -Advice and consults with the GPO on global policy, program, practice and process designs to ensure compliance of the HRMS Workday@IBM system designs that fall within the GPO’s ownership and accountability scope. - Engages, supports and leads development of policy, practice, program and process designs for Workday Business Processes in scope and when outside of current system scope, determine if there is a feasible system design and solution

Armonk, New York, Ny, Us

Responsible for Special projects withing Workday@IBM - Mobility, Service Dates

Armonk, New York, Ny, Us

Stakeholder Management - Accountable for a successful client relationship end to end- Understand and drive clear and successful stakeholder engagement- Manage stakeholder map for both Region and GMU; execute governance and interlocks with the appropriate executive stakeholders on an on-going basis ensuring buy-in on HR transformation-process/policy and solution.- Establish and chair Region Change Control and Policy board to ensure successful scope and change management across HR domainTransformation- Accountable for end to end success of the HR Transformation in Europe (Nordic – 4 countries, Baltic – 3 countries, Germany, France, Austria, Switzerland) release focusing on speed and simplicity- Successful HR process, policy, program and model transformation- Successful outsourcing of benefits and payroll - Lead and coordinate all necessary to deliver a successful release – work in partnership with IBM CIO, GBS, HR services and wider HR to ensure successful change- Provide effective guidance and support to all HR country leaders and IBM Legal Entities HR Leaders on transformation and process challenges by effective planning and workable solution alternatives- Lead the resolution of critical road-blocks to process/policy harmonization for HRMS supported processes by working closely with the program and HR teamsControl and Success- Accountable for delivery of Europe release with the right resource, on time and on budget- Manage all aspects of staff planning recruitment and roll-off- Manage all aspects of finance control and forecasting- Manage a clear and successful handover to steady state teams with complete KT- Deliver the expected HR Business results and benefits from the transformation

Armonk, New York, Ny, Us

Responsible for managing US Workday Process and functional deployment:- Accountable to deploy Workday for IBM US for over 90,000 employees. - Responsible for working closely with VP of Global HRMS Transformation and the Director, Global HRMS Transformation as the focal point with Workday Global implementation. - Taking the ownership to interlock with Workday Product team and Client support to align IBM expectations, issues, risks and governance cadence. - Working closing with leadership and executive team to drive and guarantee all transformation effort in accordance to HRMS project plan, managing resources, deliverables, schedule, communication and quality throughout execution. - Manage and Lead overall implementation for Cross process - Managed End to End Testing on Workday HR global strategic Program for Human Resources business organization. Development and Control of overall Testing Plan and Strategy (dependencies, requirements, deadlines and resources) cross all countries and HR Processes. - Managed of overall Testing Plan and Strategy (dependencies, requirements, deadlines and resources) cross all countries and HR Processes. - Managed complex integration with Payroll Workday HCM Project with external vendor on E2E testing execution. - Responsible for HR Workday budget and approvals.- Managed social adoption for all deployments, making sure the HRMS team and community where working on a more social and Agile aspect.

Armonk, New York, Ny, Us

- HRMS is an internal worldwide transformation project to harmonize HR processes and use a common SAP application. Consulting and support with controls and process documentation for HR processes in the scope of the HRMS project, deployments GCG - China, now in Latin America.- Managing overall implementation for WYAH, Organization Management & Mobility initiative- Manage initiative over the LA to harmonize HR processes, policies and T&Cs in all LA region and responsible for implementing all roadmaps on a timely manner.- Responsible for the Brazil Transformation – aligning with key stakeholders and alignment with Global HR team- Focal point for all LA team interaction with consulting and IT team responsible for the system and deliverable.- Helped with the China implementation project – SAP readiness (traveling to Beijing, China 4 times)

Responsible for managing project in the IT department to guarantee reduction in carbon footprint:Manage initiative over the 7 hub sites for new project to reduce the emission of carbon footprint;Manage new projects related to Green IT at the Hub sites and Data Center;Responsible for the Asset Disposal project - deploy over all Mars Inc and Wrigley;Audit third party suppliers over asset disposal procedure;Guarantee that all metrics are reported on a timely manner;

Armonk, New York, Ny, Us

Responsible for managing activities related to HR Admin and Benefits:Manage around 100 resources allocated in Brazil, Chile and Mexico.Process scope: Personnel Administration, Benefits, Payroll inputs, Controls and HR systems support.Organizational structure analyses, including roles and responsibilities;Process scope analyses;Delivery focal point for HR transitionsSystems and IT infrastructure evaluation;Responsibility Matrix (HR-BTO);Definition of the outsourcing model and transition plan;Process diagnosis andSLOs/SLAs definition for Department operation.Also responsible for visiting and acquiring new clients, networking and maintaining a good relationship with clients and customers.

Responsible for implementing a new productivity plan - with define KPIs per productive area.Establish a strategic plan togheter with all productive site to develope a 5 year plan.Responsible for the monthly productivity analyses and presidential report.IBM Brazil - IT and Outsourcing Service

Armonk, New York, Ny, Us

Responsible for elaborating proposal for HR outsourcing.Designed a proposal and transitioned the HR operation activities from IBM to the outsourcing department within IBM - BTO.

Indianapolis, Indiana, Us

2 months Internship - working with the first HR Intranet for Brazil

Specialist, Management And Strategy

Bachelor, Psychology And Business Administration

High School Diploma