Charmaine R. Maddrey-Smith, Mba, Ms, Flmi, Acs (She/Her/Hers) Email and Phone Number
Charmaine R. Maddrey-Smith, Mba, Ms, Flmi, Acs (She/Her/Hers) work email
- Valid
- Valid
- Valid
Charmaine R. Maddrey-Smith, Mba, Ms, Flmi, Acs (She/Her/Hers) personal email
Experienced professional with a diverse background across many industries including life and health insurance, call center operations, business continuity, tax preparation, organizational learning and development and academia. At the core, I have a heart for people and use my unique set of skills to motivate and influence others to be their best. My principled style of leadership has resulted in high-performing teams and fully engaged individuals serving organizations and customers with excellence. As a leadership coach, I provide suggestions that enhance collaboration, resourcefulness, emotional intelligence, and financial responsiveness. My experiences have postured me to serve as an effective business professional in any organization.
Liberty Lutheran
View- Website:
- libertylutheran.org
- Employees:
- 120
-
Director Of Training And Leadership DevelopmentLiberty Lutheran Dec 2017 - PresentUnited StatesAs a member of the HR team, assess the effectiveness of companywide programs.Conduct training sessions focused on core competencies to develop competent leaders.Coordinate with key stakeholders to improve overall performance metrics.Design training modules to foster successful learning outcomes.Assess employee relations, make recommendations, and conduct coaching for improved team cohesion and leadership development.
-
ConsultantCrms2 Consulting Oct 2015 - PresentDelivers leadership workshops focused on improving team results and overall culture.
-
Adjunct Faculty InstructorGwynedd Mercy University Aug 2010 - PresentGwynedd Valley, PaInstructs on-ground (classroom setting) and online business courses to undergraduate and graduate level students. Courses include Financial and Managerial Accounting, Principles of HR Management, Financial Management, Introduction to Business, and Business Ethics. Assists Instructional Designers in the capacity of Quality Reviewer and Subject Matter Expert. Participates in Panel Discussions relating to student challenges. -
Certified Team MemberThe John Maxwell Company 2014 - Present
-
Client Services ManagerIwco Direct 2006 - Mar 2015Warminster, PennsylvaniaManaged day-to-day responsibilities of a team of Account Managers representing two distinct lines of business. Responsible for interfacing with Fortune 500 clients in order to coordinate marketing campaigns and business continuity exercises. Supported other divisional units to foster strong ethical and principled work practices. Retooled Client Services to equip the team with developmental skills to more professionally serve the organization while implementing succession planning frameworks. -
Senior Tax Advisor 4H&R Block Jan 1997 - Apr 2012Montgomery County, PennsylvaniaWorked 15 years preparing individual and small business tax returns for a reputable tax firm. Attended annual certification classes in order to attain status of Senior Tax Advisor IV. High performer with above average results consistently. Managed a high revenue office during a tax season and also facilitated training of "Skills for Success" seminars. Acted as Team Lead/Point Person in the tax office. Successfully passed IRS competency exam during first effort. -
Account ManagerTranscontinental Direct 2003 - 2006Warminster, PennsylvaniaResponsible for coordinating and facilitating (print to mail) disaster recovery exercises for Fortune 500 companies. Required scheduling meetings, reporting, preparing billing for invoicing, and other related tasks. -
Quality ConsultantAetna 2000 - 2002Blue Bell, PennsylvaniaManaged a team (local and remote) of Trainers, Quality Analysts and Survey Analysts. Partnered with the company's leaders of various levels including executive management to deliver an efficient and effective training model for all the departments within the organization. Designed training programs, as needed, and managed multiple projects to ensure compliance with newly issued HIPAA regulations. Served as champion for the overall improvement of quality. Had oversight of up to 160 employees during the 90-day training period. -
Program ManagerTelerx Inc 1994 - 2000Horsham, PaIn a call center environment, managed a team of customer service representatives who consistently exceeded service levels. Responsibilities included reviewing and analyzing reports. As a senior program manager, also trained new managers on call monitoring and reporting processes.
Charmaine R. Maddrey-Smith, Mba, Ms, Flmi, Acs (She/Her/Hers) Skills
Charmaine R. Maddrey-Smith, Mba, Ms, Flmi, Acs (She/Her/Hers) Education Details
-
HarvardxLeaders In Learning -
HarvardxThe Health Effects Of Climate Change
-
Certificate, Essentials Of Hr Management -
Association For Talent Development
-
Business Management -
Business Administration And Strategic Leadership
-
Business Administration And Management, General
Frequently Asked Questions about Charmaine R. Maddrey-Smith, Mba, Ms, Flmi, Acs (She/Her/Hers)
What company does Charmaine R. Maddrey-Smith, Mba, Ms, Flmi, Acs (She/Her/Hers) work for?
Charmaine R. Maddrey-Smith, Mba, Ms, Flmi, Acs (She/Her/Hers) works for Liberty Lutheran
What is Charmaine R. Maddrey-Smith, Mba, Ms, Flmi, Acs (She/Her/Hers)'s role at the current company?
Charmaine R. Maddrey-Smith, Mba, Ms, Flmi, Acs (She/Her/Hers)'s current role is Motivational Leader / Director of Training and Leadership Development.
What is Charmaine R. Maddrey-Smith, Mba, Ms, Flmi, Acs (She/Her/Hers)'s email address?
Charmaine R. Maddrey-Smith, Mba, Ms, Flmi, Acs (She/Her/Hers)'s email address is jo****@****msn.com
What schools did Charmaine R. Maddrey-Smith, Mba, Ms, Flmi, Acs (She/Her/Hers) attend?
Charmaine R. Maddrey-Smith, Mba, Ms, Flmi, Acs (She/Her/Hers) attended Harvardx, Harvardx, Villanova University, Association For Talent Development, Gwynedd Mercy University, Gwynedd Mercy University, Gwynedd Mercy University.
What are some of Charmaine R. Maddrey-Smith, Mba, Ms, Flmi, Acs (She/Her/Hers)'s interests?
Charmaine R. Maddrey-Smith, Mba, Ms, Flmi, Acs (She/Her/Hers) has interest in Social Services, Children, Civil Rights And Social Action, Education, Environment, Disaster And Humanitarian Relief, Human Rights.
What skills is Charmaine R. Maddrey-Smith, Mba, Ms, Flmi, Acs (She/Her/Hers) known for?
Charmaine R. Maddrey-Smith, Mba, Ms, Flmi, Acs (She/Her/Hers) has skills like Leadership, Management, Customer Service, Process Improvement, Cross Functional Team Leadership, Account Management, Team Building, Team Leadership, Business Analysis, Vendor Management, Operations Management, Training.
Who are Charmaine R. Maddrey-Smith, Mba, Ms, Flmi, Acs (She/Her/Hers)'s colleagues?
Charmaine R. Maddrey-Smith, Mba, Ms, Flmi, Acs (She/Her/Hers)'s colleagues are Kimberly Braccia, Iris Taylor, Nikki Duglas, Irene Gaskins, Pamela Ohara, Kelsey Shea, Peg Keenoy.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial