Bogdan Croitor Email & Phone Number

Copenhagen, Dk

Copenhagen, Capital Region Of Denmark, Denmark

- Oversee the daily operations of residential facilities, ensuring a high standard of service and maintenance for all residents.- Lead a team in providing customer support, addressing tenant concerns, and resolving any operational issues efficiently.- Manage budgeting, logistics, and vendor relations to maintain a well-functioning, cost-effective living environment.- Implement policies and procedures that foster a positive community experience, promoting resident satisfaction and engagement.- Coordinate events, social activities, and community-building initiatives to enhance resident life and create a vibrant living space.- Ensure compliance with safety regulations and property standards, conducting regular inspections and audits.

Copenhagen, Capital Region, Denmark

Managing the day-to-day operations of custodial, grounds and building facilities and maintenance activities for customers such as Comwell Hotels, Arp - Hansen Hotel Group, Radisson Royal Hotel, NH Collection Hotel, Arthur Hotels, A.P. Møller Mærsk, J/P Politikens Hus. Developing, recommending and implementing policies, procedures and processes in support of departmental operations. Responding to inquiries and requests for service from customers and supervising administrative services and technical/support staff. Scheduling, assigning, reviewing, and supervising the work of up to 120 FM employees.Managing the daily operations of 4 residential properties with a total of 44 units, advertising vacant properties, handling tenant relations, managing financial matters, coordinating maintenance work, enforcing leases, and performing move-in/move-out reports.Responsibilities:* Lead, develop and manage the team to provide the highest quality of service towards the customers* Client retention through pro-actively developing and building client and customer relationships* Delegating cleaning and maintenance tasks to team members and following up on them* Monitoring the safety and cleanliness of interior and exterior areas* Interviewing tenants, running credit checks, setting rental rates, negotiating and enforcing lease agreements* Addressing tenant complaints, inspecting vacated units, contracting and supervising repairs and maintenance work* Collecting rent, dealing with late payments, handling operating expenses, terminating leases and initiating eviction proceedings* Maintaining records of income, expenses, signed leases, complaints, maintenance, etc

Copenhagen, Capital Region, Denmark

Directing and coordinating the operations of two restaurants, a wine bar, a coffee roasters / shop and a bakery, across two countries. Main focus was budget management and optimisation - the venues generated a 8 figures (DKK) revenue in Copenhagen and 7 figures (GBP) revenue in London. Other main areas of responsibility included HR, company culture & communication, supplier negotiation, managing teams of employees up to 90 members.Venues:Mother Restaurant, Kødbyen (Copenhagen)Mother Restaurant, Battersea Power Station (London)Mother Wine, Gammel Mønt (Copenhagen)Andersen & Maillard, Nørrebro (Copenhagen)Andersen & Maillard, Nordhavn (Copenhagen)Responsibilities:* Provide inspired leadership for the organisation* Make important policy, planning, and strategy decisions* Develop, implement and review operational policies and procedures* Assist with recruiting when necessary* Help promote a company culture that encourages top performance and high morale* Oversee budgeting, reporting, planning, and auditing* Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations* Work with the board of directors to determine values and mission, and plan for short and long-term goals* Identify and address problems and opportunities for the company* Build alliances and partnerships with other organisations

Copenhagen Area, Denmark

*Coordinate daily Front of the House and Back of the House restaurant operations*Deliver superior service and maximise customer satisfaction*Appraise staff performance and provide feedback to improve productivity*Estimate future needs for goods, kitchen utensils and cleaning products*Ensure compliance with sanitation and safety regulations*Control operational costs and identify measures to cut waste*Create detailed reports on weekly, monthly and annual revenues and expenses*Train new and current employees on proper customer service practices*Implement policies and protocols that will maintain future restaurant operations

Copenhagen Area, Denmark

*Analyze and interpret data to discover weaknesses and problems*Provide guidance for any occurring problems and issues*Develop detailed business plans to start-up or change a business*Organize and execute assigned business projects on behalf of clients

Copenhagen Area, Denmark

*Coordinating daily front and back of the house operations*Reviewing product quality and researching new vendors*Ensuring compliance with sanitation and safety regulations*Controlling operational costs and identifying measures to cut waste*Training new and current employees on proper practices*Promoting the brands through events and social media*Creating detailed reports on revenues and expenses

Copenhagen Area, Denmark

*Financial forecasting/budgeting*Supervising multi-disciplinary teams of staff including maintenance, cleaning, gardening and kitchen workers*Organizing work security and general administrative services*Obtain quotes and tenders from vendors and suppliers*Ensure delivery schedules, quantity and quality criteria are met

Copenhagen Area, Denmark

*Supervise and assist with daily houseman and stewarding operations*Maintaining an inventory of supplies and equipment*Training up new houseman/stewarding staff*Delegating work to meet business objectives and goals*Holding meetings with staff to discuss their work functions