Caroline Croom, Msw Email & Phone Number

Lansing, Mi, Us

Lansing, Michigan, United States

Direct oversite of Gateway Youth Housing Services. Provide culturally responsive, trauma-informed supportive services to run away, homeless, and street youth referred to Gateway Youth Housing Services. Work directly with staff to set and achieve goals that lead to safe and stable housing, and move youth toward self-sufficiency. Assist with overseeing program compliance, outcomes, quality, and COA standards for accreditation.

Lansing, Michigan, United States

· Oversee and provide case management services for residents across several Program Based Voucher units with PSH supportive services.· Manage and monitor contract changes, submit quarterly reports, and use data to analyze strengths and areas of growth.· Train and supervise case management staff for PSH programs.· Fulfill project and grant requirements including billing and reporting on program funding.

Lansing, Michigan, United States

• Maintain the Housing and Resource Agency (HARA) team in Ingham County.• Attend monthly Ingham Continuum of Care board meetings and participate in three local housing committees.• Complete annual grant application processes, reports, and audits for multiple HUD and MSHDA grants. by utilizing related information systems.• Assist the Executive Director with maintaining grant Expenditures within grant regulations.• Train and supervise team leads and their staff across three… Show more • Maintain the Housing and Resource Agency (HARA) team in Ingham County.• Attend monthly Ingham Continuum of Care board meetings and participate in three local housing committees.• Complete annual grant application processes, reports, and audits for multiple HUD and MSHDA grants. by utilizing related information systems.• Assist the Executive Director with maintaining grant Expenditures within grant regulations.• Train and supervise team leads and their staff across three teams• Maintain positive connections with mental health agencies, shelters, landlords, and other community supports.• Assist in HR duties with leadership team and staff as needed. Show less

Lansing, Michigan, United States

•Supervise housing team case managers and oversee Permanent Supportive Housing, Rapid Rehousing, and Project Based Housing programs.•Ensure Case Managers maintain caseloads and tracking according to grant regulations.•Oversee new hire training and ongoing trainings• Complete client referral process through the lead Coordinated Entry Agency in Ingham County.•Participate in the Ingham County Coordinated Entry Workgroup to assist in creating a new community coordinated entry… Show more •Supervise housing team case managers and oversee Permanent Supportive Housing, Rapid Rehousing, and Project Based Housing programs.•Ensure Case Managers maintain caseloads and tracking according to grant regulations.•Oversee new hire training and ongoing trainings• Complete client referral process through the lead Coordinated Entry Agency in Ingham County.•Participate in the Ingham County Coordinated Entry Workgroup to assist in creating a new community coordinated entry system.•Created 40+ workflows to improve team and agency staff case management. Show less

Lansing, Michigan, United States

•Provide case management to clients in scattered-site housing programs to develop life skills that support affordable, stable housing.•Assist each participant in securing independent long-term permanent housing•Create individualized service plans and goals that assist clients in maintaining housing.•Assist clients with coordinating services•Maintained regular client files and HMIS.

East Lansing, Mi

•Assisted sheltered homeless families find affordable, stable housing.•Monitored shelter functions and solved problems with other staff and volunteers.•Completed the intake paperwork and process with new families entering shelter•Communicated resident progress through case notes and verbal shift exchange with other staff•Providing resources and referrals to other local agencies

Lansing, Michigan

•Assist with promoting homelessness awareness and policy advocacy events.•Scheduled and assisted in the Coalition’s state level advocacy efforts for affordable housing policies.•Research and compose materials on specific policy priorities related to housing and homelessness.•Write informative blog posts about affordable housing creation, supports, and advocacy to educate the public

Charlotte, Michigan

•Shadowed caseworkers with households receiving housing supportive services.•Assisted with organizing the annual Adopt-A-Family program.•Created surveys and analyzed results for Adopt-A-Family and Homelessness Prevention programs to improve future services for clients•Created infographics and data charts to organize in precise, understandable info-sheets to provide at local events, and provide to local and federal legislators

Lansing, Michigan Area

•Helped manage in-store stock by cross-referencing received items and order forms.•Provided customers assistance with questions, checkout, and other items•Monitored store items to keep neat, stocked, and organized to provide easy customer access.

Lansing, Michigan Area

•Connected local farmers and food producers with local buyers through CSA box and greenhouse programs•Assisted the local urban farm to produce healthy and affordable fresh vegetables for local neighbors•Assisted these programs with creating access to fresh, healthy, and affordable food for low-income families

Ithaca, Michigan

•Used Facebook and other social media connect and update the local community with the food pantry and related food networks and supports for low-income families•Researched news, facts, and other items about hunger and poverty to share and educate with the community•Assisted in running local fundraisers with the board to raise additional dollars for the food pantry•Assisted with organizing annual data and creating infographics to share with the local community

Alma, Michigan

• Learned the mechanics of non-profits and processing client applications• Assisted low socioeconomic families in need of help with utilities• Held appointments with clients and connected them with further resources as needed

Alma, Michigan

Lansing, Michigan Area

Master Of Social Work - Msw, Organizational Leadership

Bachelor Of Arts (Ba), Psychology, Sociology, Creative Writing

Activities and Societies: Hepcats swing dance club, creative writing club, TedxAlmaCollege