Blake Crosby

Blake Crosby Email and Phone Number

IT Professional @ Supertab
Blake Crosby's Location
Greater Toronto Area, Canada, Canada
Blake Crosby's Contact Details

Blake Crosby personal email

n/a

Blake Crosby phone numbers

About Blake Crosby

As a seasoned professional in the IT and Media industry with over fifteen years experience, I am a creative and experienced leader who constantly motivates and challenges my team to deliver awesome results. Over the course of my career, I have gained hands-on, progressive experience in both Corporate and Start-Up environments. Working as a Team Lead and Product Manager, I have developed an in-depth understanding of managing both people and products under the demand and stress that comes with working in high pressure and fast paced organizations.

Blake Crosby's Current Company Details
Supertab

Supertab

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IT Professional
Blake Crosby Work Experience Details
  • Supertab
    Technical Consultant (Remote)
    Supertab Nov 2019 - Present
    Munich Area, Germany
    • Worked closely with customers to support and integrate Supertab software with content management systems & website frontend.• Created internal self-serve support tools and processes to improve the customer support pipeline. • Provided technical sales support to the sales team.• Provided after sales support to Supertab merchants as needed.
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  • Cbc
    Senior Information Security Analyst
    Cbc 2018 - 2019
    Toronto, Ontario, Canada
    • Reviewed security related incidents and led investigation when required.• Provided security consulting services to the business owners and stakeholders.• Monitored and reviewed IT security controls to ensure adequate coverage.• Primary focus is with cloud and application security.
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  • Freshbooks
    Operations Team Lead
    Freshbooks Aug 2015 - Oct 2016
    Toronto, Canada Area
    • Managed Operations Team by facilitating weekly planning and retrospective sessions.• Provided weekly trend reports on incidents and managed on-call schedules.• Worked closely with product teams and scrum masters to prioritize and execute internal projects.• Provided technical expertise where required.• Integral role in implementing technical requirements for PCI DSS 3.2 compliance.
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  • Fastly
    Manager, Network Operations Center
    Fastly Apr 2015 - Aug 2015
    San Francisco Bay Area
    • Designed and developed a Network Operations Centre from the ground up.• Developed a training and on boarding curriculum for new NOC Operators. • Worked closely with internal compliance officer to implement a PCI and ITIL compliant change management process.• Helped with the migration of Issue tracking from Github to Atlassian Jira.• Developed and executed quarterly business goals and KPIs to achieve company wide goals and direction.
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  • Fastly
    Operations Team Lead
    Fastly Oct 2014 - Apr 2015
    San Francisco Bay Area
    • Worked closely with the VP of Operations to manage a distributed team of ten Operations Engineers.• Helped Fastly, Inc. grow by 250% over the past twelve months by hiring and managing a top performing distributed Operations team.• Integral part of the PCI Compliance project to roll out PCI DSS 2.0 compliant workflows and software.• Managed team on-call rotations and schedules.• Created necessary policies and procedures to mature the organization from a start-up.• Supported team in deploying multiple large scale points of presence.• Provided project management support as required.
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  • Fastly
    Operations Engineer
    Fastly Jan 2014 - Oct 2014
    San Francisco Bay Area
    Making the internet a faster place.
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  • World Flight Planner
    Cto & Co-Owner
    World Flight Planner Jan 2009 - Apr 2015
    • Sold company to skyward.io.• Co-Founded worldflightplanner.com to provide detailed flight planning software to Canadian pilots.• Implemented geospatial solution using OpenLayers, GeoServer, and MapServer• Designed database schema to store complex aeronautical and geographic data in PostgreSQL/PostGIS.• Wrote REST interface in PHP to interface with front end.• Work closely with COPA and NavCanada to ensure accurate integration of weather and aeronautical data feeds.
  • Cbc
    Product Manager - Broadband Audio/Video
    Cbc May 2013 - Jan 2014
    Toronto, Canada Area
    Created a solid foundation/framework to support the 2013 Objectives:• Improve quality of audience facing products (mainly the CBC Video player).• Promote cost savings.• Provide incremental and iterative releases of products.• Better support of product based processes• Improve documentation and support.• Promote audio/video products to internal stakeholders.In addition:• Managed and participated in three separate RFPs for Web CDN, Video CDN, and a Online Video CMS system.• Documented and simplified encoding workflows.• Developed realistic goals for the next year, which include: • Decreasing negative audience comments by 50% (Q3) • Making 100% of on-demand video content available on both mobile and desktop clients (Q2) • Standardize ad ingestion to solve video quality and audio level problems (Q2) • Increase average viewing time by 15% (Q4)
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  • Cbc
    Team Lead
    Cbc Jul 2011 - Jul 2013
    Managed team of seven UNIX/Windows system administrators supporting all aspects of content delivery for CBC.ca, specifically:• Efficiently manage team resources and on-call schedules.• Reduced help desk requests by 33% by implementing self service tools for end users.• Continually enhance team knowledge through on the job training and mentoring.• Continually provide direction to the team by liaising closely with management.• Successfully assist HR and management in recruiting new employees and expanding the team.• Utilize ITIL principles to effectively manage help desk, changes and incidents.• Provide guidance and technical support to team members.• Perform regular system administrator duties as required.
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  • Cbc
    Senior System Administrator
    Cbc Sep 2010 - Jul 2011
    • Continually maintain and monitor critical systems and services to ensure maximal uptime.• Increased site uptime to 99.99% by developing CBC best practices and standards.• Installed and configured Movable Type software supporting over 300 blogs.• Utilize ITIL principles to effectively resolve ~800 monthly help desk requests and manage changes and incidents (MPS team).• Monitor systems using SNMPc , Solar Winds, Nagios, and Cacti.• Maintain web and streaming architecture and servers.• Automate tasks and system monitoring through script development.• Configure and maintain Google Search Appliances. • Integrate and maintain web services with Akamai CDN, Pluck, The Platform, Omniture, and Thindata.• Supported the delivery of over 8 million live streams during the FIFA World Cup 2010.• Continually improve delivery of content to end-users by eliminating inefficiencies.• Work closely with third party vendors to integrate systems and processes.
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  • Cbc
    System Administrator
    Cbc Feb 2002 - Sep 2010
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  • Click Media Inc.
    Software Developer
    Click Media Inc. Mar 2001 - Feb 2002
    • Designed and developed dynamic websites utilizing Cold Fusion and MS SQL.• Provided clients with easy-to-use tools and custom CMS allowing them to maintain own content.• Revitalized and upgraded the company Intranet.
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  • First Link Internet Pty.
    Technical Support
    First Link Internet Pty. Mar 2000 - Jan 2001
    • Worked side-by-side with the System Administrator to ensure co-located machines, Internet connectivity, and local servers were working efficiently.• Provided technical support to clients.• Worked closely with the Network Operations Group to ensure reliance of systems and network.• Accountable for keeping technical support crew current and up-to-date.• Participated in installation and roll out of DSL services.

Blake Crosby Skills

Postgresql System Administration Web Development Red Hat Linux Unix Php Integration Linux Akamai Servers Freebsd Sql Apache Web Applications Streaming Media Rest Content Delivery Mobile Devices Databases Management Cms Itil Team Leadership Project Management Private Pilot Business Strategy Geospatial Geoserver Gis Information Security Product Management Team Motivation Teaching Varnish

Frequently Asked Questions about Blake Crosby

What company does Blake Crosby work for?

Blake Crosby works for Supertab

What is Blake Crosby's role at the current company?

Blake Crosby's current role is IT Professional.

What is Blake Crosby's email address?

Blake Crosby's email address is me****@****sby.com

What is Blake Crosby's direct phone number?

Blake Crosby's direct phone number is +141577*****

What are some of Blake Crosby's interests?

Blake Crosby has interest in Science And Technology.

What skills is Blake Crosby known for?

Blake Crosby has skills like Postgresql, System Administration, Web Development, Red Hat Linux, Unix, Php, Integration, Linux, Akamai, Servers, Freebsd, Sql.

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