Crosby Mhone Email & Phone Number

Lilongwe, Central Region, Malawi, Malawi

System Audit and ReviewsAsses and evalute the effectiveness, reliability, and security of information system.Compliance checks - Ensuring that IT Systems comply with relevant laws, regulations, and internal policies.Risk Assessments Branch Operations - Oversight IT infrastructure Management

Malawi

Business Development; Identify and pursue new market opportunities and client aquisition stategies.

Blantyre, Southern Region, Malawi, Malawi

I led the strategic management of end-to-end IT services, implementing best practices for optimal performance and adherence to SLAs. With a focus on team leadership, I fostered collaboration within a high-performing IT team and efficiently managed incident and problem resolution, ensuring minimal disruptions and transparent communication with stakeholders. I also contributed to quality assurance, aligned IT service delivery with organizational goals, optimized resources through budget planning,… Show more I led the strategic management of end-to-end IT services, implementing best practices for optimal performance and adherence to SLAs. With a focus on team leadership, I fostered collaboration within a high-performing IT team and efficiently managed incident and problem resolution, ensuring minimal disruptions and transparent communication with stakeholders. I also contributed to quality assurance, aligned IT service delivery with organizational goals, optimized resources through budget planning, and maintained accurate documentation. Communication played a crucial role as I provided regular updates to internal teams, senior management, and external stakeholders on service performance, improvements, and upcoming changes, while also facilitating user training sessions to enhance IT service proficiency. Show less

Blantyre, Southern Region, Malawi, Malawi

I spearheaded the strategic management of the organization's infrastructure and data center operations. Leading a proficient team, I ensured seamless data flow, optimized network operations, and implemented security measures to safeguard critical data. My role extended to budget optimization, effective communication, and providing regular updates on infrastructure performance.

Lilongwe, Central Region, Malawi

I took a hands-on role in designing, implementing, and maintaining robust network and data center solutions. My responsibilities included configuring and optimizing network components, ensuring seamless data flow, and troubleshooting issues to maintain high availability. Collaborating with cross-functional teams, I contributed to the design and implementation of scalable data center architectures, ensuring efficient performance and adherence to industry standards. My tenure involved proactively… Show more I took a hands-on role in designing, implementing, and maintaining robust network and data center solutions. My responsibilities included configuring and optimizing network components, ensuring seamless data flow, and troubleshooting issues to maintain high availability. Collaborating with cross-functional teams, I contributed to the design and implementation of scalable data center architectures, ensuring efficient performance and adherence to industry standards. My tenure involved proactively identifying and resolving network challenges, optimizing data center operations, and implementing security measures to safeguard critical data. During my time with NICO Technologies Limited, I played a crucial role in ensuring the reliability and efficiency of the network and data center infrastructure. Show less

Blantyre

I played a pivotal role in offering strategic guidance and expertise within Information and Communication Technology (ICT) at NICO Technologies. My responsibilities included advising clients on a spectrum of ICT solutions, crafting and executing innovative strategies, and overseeing the successful implementation of various projects. Working closely with clients, I understood their business needs, aligning ICT solutions with organizational objectives. I also led a proficient team in delivering… Show more I played a pivotal role in offering strategic guidance and expertise within Information and Communication Technology (ICT) at NICO Technologies. My responsibilities included advising clients on a spectrum of ICT solutions, crafting and executing innovative strategies, and overseeing the successful implementation of various projects. Working closely with clients, I understood their business needs, aligning ICT solutions with organizational objectives. I also led a proficient team in delivering comprehensive ICT services, covering system integration, cybersecurity, and digital transformation initiatives, as well as specialized areas such as CCTV, networking, biometric, and hardware solutions. My role involved staying abreast of industry trends to ensure NICO Technologies remained at the forefront of technological advancements. Throughout my tenure, I actively contributed to the successful implementation of cutting-edge ICT solutions, empowering clients to achieve their business goals efficiently and effectively. Show less

Blantyre

I was responsible for configuring, implementing, and maintaining various technologies managed by the Information Technology department. My focus included the administration of SAIntS network infrastructure, overseeing desktop PCs, servers, network equipment, and software applications. Additionally, I provided user support to teachers, support staff, and students, ensuring that network services were consistently available to all users.

Blantyre. Malawi

I maintained the computer hardware and software systems comprising a school network. This involved tasks like deploying, configuring, and monitoring active network equipment. I provided support for a local area communications network (LAN), managing network security, installing new hardware and applications, monitoring software upgrades and daily activity, developing a storage management program, and conducting routine checkups to ensure continuous operation. It was indeed a challenging… Show more I maintained the computer hardware and software systems comprising a school network. This involved tasks like deploying, configuring, and monitoring active network equipment. I provided support for a local area communications network (LAN), managing network security, installing new hardware and applications, monitoring software upgrades and daily activity, developing a storage management program, and conducting routine checkups to ensure continuous operation. It was indeed a challenging responsibility. Show less

Blantyre

I was responsible for maintaining an inventory of all IT equipment and systems, as well as monitoring and administering the Mail Server and Windows Server 2003. I handled the maintenance and management of the website, offering technical system support. My role included providing first-level maintenance and repairs to IT equipment and systems. Additionally, I took care of the maintenance of the Local Area Network infrastructure and architecture, focusing on data and network security.

Bachelor Of Science (B.Sc.), Information Technology

Completed my Bachelor of Science in Information Technology, acquiring a strong foundation in the dynamic field of IT. The program equipped.

Advance Diploma, Telecommunications Systems, City & Guilds Of London

Successfully completed a Diploma program in Telecommunications Systems, focusing on network design, transmission systems, and practical.