Michelle Cross Email and Phone Number

Implement, optimize and manage logistics for the movement of equipment and parts between overseas facilities and US based semiconductor manufacturersManage warehouse operations and maintain sufficient inventory of appropriate parts & suppliesEffectively communicate with customers, logistics partners and internal teams to identify and maintain delivery dates that are acceptable for all parties, and provide appropriate status updates / reports as neededIdentify and address any potential issues during shipment so that all parcels are received on time and in good conditionGenerate and/or manage required logistics documents (quote, purchase order, shipping order, customs documents, etc.) so that all parts / equipment are efficiently moved through the import / export / shipping process

Management of Inventory Control, Shipping, Receiving, Put-Away, and Picking of products.

Promotion from Inventory Control LeadManaging thirty employees under the Operations Support umbrella, which includes Inventory Control, Supplies, and Customer ServiceResponsible for Quarterly ReviewsContinuous review of daily metrics that analyzes the team's productivity outputMaintain weekly and monthly dashboards of data that is submitted to upper management and available upon request by auditorsParticipated in a re-warehousing team that rearranged a 450,000 square foot warehouse, orchestrated two warehouse closures, opened two offsite locations, organized numerous truckloads, and designed transportation pathways of inventory over the course of several monthsLeading an Arizona State internship program into discovering new ways to cycle count our 275,000 location facilityRenegotiated the ESD smock contract, cost savings of $29,000Eliminated the recycling tray program, freight cost savings of $60,000Lead the charge in moving IA research from hard copy to digital storage & approvalRemoved Nogales facility from WOSA process for sales order efficiency increase

Supervise team to ensure the integrity of the financial and physical inventory. Create and maintain monthly Excel charts and graphs of Key Performance Metrics. Continuous systemic movement to ensure shipment gets out the door.Manage daily eTime clock recordings and PTO requests for dual teams.Complete broken part number requests, adjust for load or batch discrepancies. Assess stock levels, issue cutbacks, reallocate parts, and daily inventory adjustments.Participate in and ensure accuracy of periodic inventory counts and identify / research variances. Reconcile financial inventories and physical counts; complete scrap requests and NCN logs. Ensure documentation is complete, accurate, and processed appropriately to serve in an audit trail.Work with various computer systems, including Red Prairie, SAP, VXE, LSC Support, and PuTTY.

 Quoting, planning, & purchasing product as a 3rd party international distributor  Confirming supplier delivery dates & placing all hot buys within 24 hours using iquote, JDA, and Genesis tools; achieved & maintain a 99% efficiency record  Participated in the annual college intern recruitment program as a mentor Executing inventory strategies to maintain inventory levels at < 150 days, reducing on average 10% per quarter within the $1.1 million memory lines Manage stock rotations to ensure performance metrics are completed on time Tracking & communicating stocking strategies, includes improving write off costs  Raising Gross Profit on each sale by requesting reduced cost and maximizing savings opportunities by consolidating shipments & preventing expedited freight Participation in supplier business reviews to drive process improvements; create power point presentations for DDR4 marketing plans & SSD program growth Implement & manage scrap programs & return of defective material to suppliers Received an Operational Excellence Results reward for teamwork & innovation

 Supervise Purchasing agents to ensure product is bought for facilities in Phoenix, Washington DC, & sister companies: Amsterdam, China, & Tokyo Software purchased to support online college courses & hardware supplied to manufacture student identification card readers for campuses around the globe Responsible for on-site installation support to the extraordinary steel lead times & also take account of software licenses & CPU component buys  Purchase from Request for Proposal commodities, grade computer system components offered, & determine yield from product development/engineering Support Inventory Control Specialist by receiving inventory, transfers, adjustments, RMA returns, & General Ledger accounts in various departments Chief responsibility is Production Planning & Control: ensure manufacturing runs efficiently by regulating actual & forecasted demand; Sales order criteria based on price, location, quality, reputation, history, shipping, & contract bulk needs

 Kiosk assembly plant in TX, CA, & WI with distributions to grocery, drug, & retail; internationally: UK, Spain, Netherlands, Germany (tradeshows), & Nigeria. Organize part numbers w/ COO to decrease paper trail from 120 to 60 pages  Forecasting based on history, budget, and sales committed; Reduce costs per vendor 10-40% by allowing quantity price breaks & lead time compliance Accountable to select appropriate sources: Underwriters Laboratories, Inc., Federal Communications Commission, and European Conformity compliant Report on budget performance indicators; Provided 20% cost reduction analysis  Incessant vendor communication w/ China, Taiwan, Japan for document control Instrumental key in the installation & launch Materials Resource Planning software system. Gather data, create route sequences, & conversion to BOM

 Receive goods into for accurate vendor billing; Ensure customer quality Reduce domestic freight cost of $5,000 by cost effective analysis; Planning w/ freight forwarders/Third Party Logistics exceeded organizational requirements Identify out of line units to resale in NC & PA; Import goods from Pakistan, India, & China; Prepare 20 page Excel inventory report w/ cost analysis of $15 million  Handle Customs issues, Free-on-Board Destination or Origin, Less than a Container Load/Full Container Load cargo; $20,000 Manifest/Broker fee savings Began software implementation of new Enterprise Requirements Planning and Advanced Planning and Scheduling for strategic planning procedures

 Create work schedules, contact temp agencies to reduce over-time costs  Manage timecards, Sick/Personal Days, Leave of Absence, Vacation, Tardiness, & Holidays; Corrective Actions performed, including termination; entered payroll Forecasting experience & leveraging demand history through planning software  Price breaks on daily trucking route; Overall cost savings of $7,500 Teach Food & Drug Administration regulation; Troubleshoot machine mechanics Approve logistic seal and Bill of Lading for trucks; Bill of Materials creator Conduct PowerPoint presentations for events and new hire orientations Manage & redesign work stations as part of a project management segment

Purchased orders through forecast demand on SAP systemManaged warehouse inventory as well as delivery, packaging, and shipmentsArranged logistical transportation with all carriers, domestic and internationalForklift trained and certified