James Crotts

James Crotts Email and Phone Number

Graphic Designer @ Freelance
Sacramento, CA, US
James Crotts's Location
Sacramento, California, United States, United States
James Crotts's Contact Details
About James Crotts

A Communications Specialist with over 15 years of experience resolving hardware, software, and network issues in complex environments. I embrace change, learn new systems quickly, and take ownership of an issue until it gets resolved. I am currently pursuing an A.S. in Digital Design at Sacramento City College.• 15 years of experience resolving support tickets via phone, email, and chat.• 8 years of remote troubleshooting experience in a high-volume contact center• 5 years of experience with field triage and repair of wireless devices• 5 years of experience handling complex technical escalations

James Crotts's Current Company Details
Freelance

Freelance

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Graphic Designer
Sacramento, CA, US
James Crotts Work Experience Details
  • Freelance
    Graphic Designer
    Freelance
    Sacramento, Ca, Us
  • Apple
    Advisor
    Apple May 2023 - Present
    Elk Grove, California, United States
    View
  • Freelance
    Graphic Designer
    Freelance Jun 2020 - Present
    Sacramento, California Area
  • Asurion
    Repair Shop Manager
    Asurion Mar 2017 - May 2020
    Sacramento, California
    View
  • Sprint
    Device Repair Technician
    Sprint Apr 2014 - Mar 2017
    Sacramento, California
    View
  • Verizon Business
    Technology Analyst
    Verizon Business Oct 2006 - Sep 2013
    Salt Lake City, Utah
    View
  • Re/Max
    Team Marketing Manager
    Re/Max Apr 2003 - Aug 2006
    Roseville, California
    View
  • Qualcomm
    Marketing Manager
    Qualcomm May 1996 - Feb 2002
    San Diego, California
    View

James Crotts Skills

Technical Support Telecommunications Call Center Troubleshooting Wireless Cellular Communications Customer Satisfaction M2m 4g Product Marketing Mobile Technology Mobile Devices Customer Service Lte Cdma Product Management Product Launch Strategic Partnerships Private Networks Mhealth Sales Marketing Blackberry Mobile Communications Customer Experience Call Centers Wireless Networking Crm Marketing Communications Lead Generation Website Development Mobile Internet Cloud Computing Mobile Marketing Cross Functional Team Leadership Networking B2b Customer Retention Mobile Applications Direct Sales Sales Operations Solution Selling Multi Channel Marketing Voip Integrated Marketing Email Marketing Unified Communications Strategy Digital Marketing Start Ups

Frequently Asked Questions about James Crotts

What company does James Crotts work for?

James Crotts works for Freelance

What is James Crotts's role at the current company?

James Crotts's current role is Graphic Designer.

What is James Crotts's email address?

James Crotts's email address is ja****@****ail.com

What skills is James Crotts known for?

James Crotts has skills like Technical Support, Telecommunications, Call Center, Troubleshooting, Wireless, Cellular Communications, Customer Satisfaction, M2m, 4g, Product Marketing, Mobile Technology, Mobile Devices.

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