Claudia Roubaud Email & Phone Number

Airdrie, Ab, Ca

Airdrie, Alberta, Canada

• Work with senior leadership and team leaders to design, develop and execute the organization's strategic plan.• Facilitate strategic and service planning, as well as, create strategic plans and roadmaps for the organization.• Coordinate Priority Owner Teams to effectively plan, sequence, execute and report on Council’s strategic priorities• Assist the business in defining outcomes and what success looks like.• Design meaningful performance measures for organizational… Show more • Work with senior leadership and team leaders to design, develop and execute the organization's strategic plan.• Facilitate strategic and service planning, as well as, create strategic plans and roadmaps for the organization.• Coordinate Priority Owner Teams to effectively plan, sequence, execute and report on Council’s strategic priorities• Assist the business in defining outcomes and what success looks like.• Design meaningful performance measures for organizational objectives.• Assess initiatives and opportunities for the organization as a whole.• Recommend actions that have the greatest impact to achieve organizational objectives.• Monitor and report on the progress and execution of initiatives and service targets.• Monitor the implementation of the organization’s strategic plan.• Intake and prepare business cases for new cross-departmental initiatives.• Work with leadership to analyze gaps and plan actions to move business goals forward. Show less

British Columbia, Canada

• Deliver and facilitate non-technical and technical content to a variety of students on diverse knowledge areas of HR that are covered under the Diploma in HR Management (i.e Recruitment & Selection, Pay and Benefits, HR as a Profession, Strategic HR, etc).• Delivery and facilitate introductory content on Change Management methodologies and best practices.• Provide clear instruction to students and deliver enhanced learning experiences.• Utilize diverse media and learning tools to… Show more • Deliver and facilitate non-technical and technical content to a variety of students on diverse knowledge areas of HR that are covered under the Diploma in HR Management (i.e Recruitment & Selection, Pay and Benefits, HR as a Profession, Strategic HR, etc).• Delivery and facilitate introductory content on Change Management methodologies and best practices.• Provide clear instruction to students and deliver enhanced learning experiences.• Utilize diverse media and learning tools to promote a collaborative learning environment.• Develop diverse tools and resources (i.e. lesson plans, course syllabus, presentations, videos, etc) that effectively reflect functional HR content.• Use asynchronous and synchronous (live webinars) learning activities. Show less

Calgary Housing - Affordable Housing (AH) - Capital Development• Lead the creation and development of strategic policy and program initiatives through effective business management practices, change management, project management, and strategic planning.• Deliver strategic advice and policy recommendations.• Complete analytical and technical delivery of AH's strategies.• Provide capital asset and funding expertise and identify funding gaps.• Conduct research, stakeholder… Show more Calgary Housing - Affordable Housing (AH) - Capital Development• Lead the creation and development of strategic policy and program initiatives through effective business management practices, change management, project management, and strategic planning.• Deliver strategic advice and policy recommendations.• Complete analytical and technical delivery of AH's strategies.• Provide capital asset and funding expertise and identify funding gaps.• Conduct research, stakeholder engagement, and diverse analysis to respond to policy initiatives and programs from different orders of government.• Develop policies and recommendations to improve effectiveness, efficiency, and scope of business activities.• Advocate to diverse order of government for funding, policies, and programs that align to The City's AH objectives.• Develop advocacy priorities, key messaging, and written positions. Show less

Calgary, Canada Area

Facility Management (FM) - Building Infrastructure - Workplace Solutions (WPS)• Deliver supervision and leadership to the business support team: Corporate Ergonomic Furniture Program, Furniture Program, Accounts Payable Workflow, Business Data Analysis, Archibus (Integrated workplace management system) data integrity.• Identify emerging strategic issues and assess business drivers and implications to identify opportunities for improvement to existing processes and procedures. •… Show more Facility Management (FM) - Building Infrastructure - Workplace Solutions (WPS)• Deliver supervision and leadership to the business support team: Corporate Ergonomic Furniture Program, Furniture Program, Accounts Payable Workflow, Business Data Analysis, Archibus (Integrated workplace management system) data integrity.• Identify emerging strategic issues and assess business drivers and implications to identify opportunities for improvement to existing processes and procedures. • Provide business analysis for diverse projects and/or specific issues (i.e. issue framing, identification of alternatives, stakeholder consultation, risk analysis, options formulation and recommendations, development of a divisional dashboard, etc).• Deliver consulting, facilitation, negotiate, mentor/coach, communication plans, and stakeholder/sponsor engagement.• Support the implementation and operationalization of flexible work across the corporation.• Apply project management best practices (i.e. business case, chartering, stage gating, project plan, quality management, risk register, decision log, progress reporting, etc).• Collaborate with WPS team members to help develop a Service Delivery Model.• Coordinate WPS' budget (capital and operational).• Develop, negotiate, and administer Space Agreements and Chargebacks (leases) with internal clients.• Review Purchase Orders (POs) information.• Provide strategic integrated change management expertise (adoption, impact, readiness, resistance, sustainability, strategies, transformation, etc.) Show less

Calgary, Canada Area

Facility Management (FM) - Building Infrastructure - Workplace Solutions (WPS)• Execute projects and activities that enhance efficiency and effectiveness of tasks, processes, delivery of results, business planning and align to corporate direction and business objectives.• Research emerging issues, trends, innovations, and best practices.• Identify emerging strategic issues and assess business drivers and implications regarding flexible work at the workplace. • Provide business… Show more Facility Management (FM) - Building Infrastructure - Workplace Solutions (WPS)• Execute projects and activities that enhance efficiency and effectiveness of tasks, processes, delivery of results, business planning and align to corporate direction and business objectives.• Research emerging issues, trends, innovations, and best practices.• Identify emerging strategic issues and assess business drivers and implications regarding flexible work at the workplace. • Provide business analysis for diverse projects and/or specific issues (i.e. issue framing, identification of alternatives, stakeholder consultation, risk analysis, options formulation and recommendations, etc).• Provide consulting, facilitation, communication, and stakeholder/sponsor engagement.• Support the implementation and operationalization of flexible work across the corporation.• Apply project management best practices when leading projects (i.e. business case, chartering, stage gating, project plan, quality management, risk register, performance measurements, etc).• Support completion of procurement, RFPs, Contractor Management, POs, and RFQs.• Change Management Lead - develop change management strategies and plans that are business strategic, follow best practices, and support the achievement of projects' and initiatives' future state.• Complete comprehensive assessments and analysis to develop workplans, strategies, and action plans that deliver value to customers.• Deliver strategic integrated change management expertise (change adoption, change impact, change readiness and resistance, change capacity, change sustainability, training/learning needs assessment, training development, formulation of change management strategies, develop change management plans, facilitate change implementation and integration, change transformation, sustainment, etc.) Show less

Calgary

Utilities & Environmental Protection (UEP) - Waste and Recycling Services - Strategic Services• Provide consulting and analytical work related to Business Planning and Business Performance Management.• Gather and analyze information on emerging issues, industry trends and innovations, stakeholders and customer needs, and other business drivers.• Facilitated diverse technical and specific technical training, as well as, workshops.• Subject Matter Expert (SME) in the business unit… Show more Utilities & Environmental Protection (UEP) - Waste and Recycling Services - Strategic Services• Provide consulting and analytical work related to Business Planning and Business Performance Management.• Gather and analyze information on emerging issues, industry trends and innovations, stakeholders and customer needs, and other business drivers.• Facilitated diverse technical and specific technical training, as well as, workshops.• Subject Matter Expert (SME) in the business unit driving the following portfolios: Risk Management, Results-Based Accountability, Service-Based Performance Measures, Strategic Training Initiatives, etc.• Utilize information collected to identify and manage risks (risk management).• Develop strategic training processes for implementation.• Support the business unit's performance management process.• Build a variety of reports and evaluations, integrate results, and provide status on projects. • Apply best practices: risk management, change management, project management, asset management, employee development, and training, etc.• Participate in benchmarking initiatives: National Solid Waste Benchmarking Initiative (NSWBI) and the Municipal Benchmarking Network (MBN) Canada.• Lead the risk management process in the business unit.• Support the Business Planning function.• Work on the identification and maintenance of performance measures following the Results-Based Accountability (RBA) methodology.• Deliver integrated change management and project management best practices to ensure the success of process changes, the introduction of new requirements, and impacts to existing processes. Show less

Calgary, Canada Area

Utilities and Environmental Protection (UEP) - Waste and Recycling Services - Strategic Services• Work with Moodle Learning Management System (LMS) and instructional design tools (i.e. ArticulateStoryline).• Responsible for developing and supporting the achievement of strategic training needs that support legislated requirements (i.e. OH&S), corporate policies, bylaw requirements, and business certifications (i.e. ISO:14001).• Assess and identify training, learning, and development… Show more Utilities and Environmental Protection (UEP) - Waste and Recycling Services - Strategic Services• Work with Moodle Learning Management System (LMS) and instructional design tools (i.e. ArticulateStoryline).• Responsible for developing and supporting the achievement of strategic training needs that support legislated requirements (i.e. OH&S), corporate policies, bylaw requirements, and business certifications (i.e. ISO:14001).• Assess and identify training, learning, and development needs to meet core business objectives and workplan deliverables.• Develop and design diverse courses and programs: draft course outlines, curriculum, create learning objectives, apply instructional design practices, identify new learning solutions (Articulate Storyline), implement an internal mentoring initiative, create resources to promote a career dialogue process.• Lead and support diverse training projects by implementing project/change/risk management best practices (i.e. PMI).• Development and maintenance of an internal training resource material library.• Execute and coordinate diverse training workshops, orientation programs, and development events (i.e. Career Development Fair).• Conduct needs and gap analysis on training and development and recommend opportunities and/or solutions.• Facilitate and deliver specific training worshops and information sessions to management, leaders, and operational staff.• Build a variety of reports and evaluations, integrate results, and provide status on projects. • Conduct detailed data analysis, review financial training information, as well as, analyze and report on training performance measures.• Integrate change management and project management best practices to ensure the success of implementing and integrating a training and development program for a group of +500 employees. Show less

Calgary, Canada Area

Talent Management and Acquisition - Human Resources (HR)• Provide recruitment client solutions by providing: job postings, on-boarding, advertising, job fairs, candidate eligibility, position qualifications and responsibilities, compensation, labour relations, policies and regulations, as well as client guidance and advice. • Full cycle corporate sourcing and strategic recruitment (white/blue collar, students, technical position, management, and executive positions).• Secondment -… Show more Talent Management and Acquisition - Human Resources (HR)• Provide recruitment client solutions by providing: job postings, on-boarding, advertising, job fairs, candidate eligibility, position qualifications and responsibilities, compensation, labour relations, policies and regulations, as well as client guidance and advice. • Full cycle corporate sourcing and strategic recruitment (white/blue collar, students, technical position, management, and executive positions).• Secondment - Seasonal Employment Office (January 2013 - April 2013): transfer knowledge, map processes, analyze information, create and draft a Procedure Manual. Create and draft a report for the leadership team: identified gaps/barriers, efficiency, improvements, recommendations, innovative/creative tools/resources that will provide solutions and create quality/efficiency.• Acting - HR Recruitment Analyst (January 2014 - May 2014): run metrics and provide diverse reports for the Recruitment Operations Supervisor and the HR Corporate Talent Acquisition and Planning group using Human Capital Management System (HCM PeopleSoft). Review work of new Senior Recruitment Specialists. Resolve HR Help Desk (HRHD Capital Resources Management PeopleSoft) inquiries requests regarding recruitment. Show less

800 Macleod Trail S.E.

• High level business administration and business strategic support: budget preparation, business planning, drafting of reports and communications, and liaise and partner with clients and diverse stakeholders.• Human Resources: develop job evaluations, expressions of interest and postings, screen candidates, interview candidates; employees on-boarding, provide guidance on labour relations, compensation, union agreements, benefits, payroll, etc.• Project Management - Analyze data to… Show more • High level business administration and business strategic support: budget preparation, business planning, drafting of reports and communications, and liaise and partner with clients and diverse stakeholders.• Human Resources: develop job evaluations, expressions of interest and postings, screen candidates, interview candidates; employees on-boarding, provide guidance on labour relations, compensation, union agreements, benefits, payroll, etc.• Project Management - Analyze data to maximize business performance strategically allocating tools, resources, and processes for best functionality. Provide support and work for projects that included: project management, change management, strategic business, risk management, ensure quality assurance, etc.• Introduce change management best practices to support team performance, changes to team processes, increase creativity and team engagement, as well as, opportunities for improvement, effectiveness and efficiency. Show less

Talent Management and Acquisition - Human Resources (HR)• Provide recruitment client solutions by providing: job postings, on-boarding, advertising, job fairs, candidate eligibility, position qualifications and responsibilities, compensation, labour relations, policies and regulations, as well as client guidance and advice.• Full cycle corporate sourcing and strategic recruitment (white/blue collar, students, technical position, management, and executive positions).

City Of Calgary

Acting - HR Business Specialist (September 2009 - October 2009): Provide leadership to the HR Associate work group, as well as guidance and coaching supporting process improvement and quality assurance. Monitor case workloads and assigned activities to ensure effective resolution.

City Of Calgary

City Of Calgary

City Of Calgary

City Of Calgary

Calgary, Canada Area

Masters, Business Administration

Accounting, Economics, Corporate Finance, Human Capital Management, Business Law, Organizational Leadership, Management, Marketing.

Adult Learning Certificate, Specialization In Workplace Learning

Adults as Learners, Creating Programs for Adult Education, Facilitating Adult Learning, Collaborative Learning Teams, Learning.

Certificate, Project Management

Project Initiating Processes, Planning Processes, Executing Processes, Monitoaring Processes, Controlling Processes, and Closing Processes.

Certificate, Change Management

Change Process, Evaluate Change Impacts and Organizational Readiness, Formulate a Change Management Strategy, Develop a Change Management.

Certificate, Human Resources Management

Bachelors, Law And Society (Pre-Law) - Faculty Of Communications & Culture

Business Analysis Certificate, Business Analysis

Activities and Societies: Multi-level, competency-based certification is awarded and endorsed through the International Institute.

Lean Green Belt Certificate, Lean