APAC Training & Onboarding Lead @ Korn Ferry supporting GoogleLead the team of senior recruiters and provide them with full insight and training in the global recruitment processResponsible for making sure the team is updated on any process changes that will impact how they work and collaborate with stakeholdersWork closely with Korn Ferry internal teams as well as the Vendor Leads, POCs and L&D Partner to identify further training opportunities within the teamDesign training schedule with continuous improvement initiatives in mindDrive team participation and engagement with learning opportunities within the Korn Ferry internal learning curriculumUse data and quality metrics to report training impact to client stakeholders in both formal and informal forums

Worked closely with Business Stake holders to leadprogramsAnalyze data to generate key insights /KPI's andactionable outcomes Managing stakeholders across levels, shores, andofferingsExcellent communication and stakeholder management skillsDrive DEI special projects for consultingFacilitate onboarding programs Live and VirtualCreate and Curate content for monthly newsletterrolled out consulting wideCreated and curated content for self-pacedlearning modules which was highly customized to meet the daily requirements of practitionersWork extensively on marketing the L& D website;keep the site updated and measure footfallExcellent Design and Ideation skills

Manage and Analyze 10,000+ production and tickets for trends and insights. Verify UI/UX. Create knowledge base and train 600+ Customer Operations reps. Improve resolution efficiency by 40% managing SLAs across teams in NA, EMEA and APAC

Create and analyze extensive reports as requested by the Recruiting team to carefully evaluate recruiting functions across teams. Additional responsibilities include, but are not limited to, resumes received/reviewed, cost per hire, telephone screens conducted, coordinate candidate orientation (on boarding).Maintain constant communication with vendors and candidates. Represent the firm in client interactions.Hands on experience with using applicant-tracking system (Vurv).Extensive experience in recruiting process for various corporate environments.

Build and manage relations with Accounts/clients and staffing providers. Discuss staffing needs and planning. Negotiate 15+ client/900+ candidate contracts. Manage delivery and quality risk. Coordinate with paralegal for work permits and work authorizations.

Documented and assessed business requirements from management team and coordinated with web developers and quality assurance (QA) teams. Worked with IT companies like Wipro and HP.Ensured that all technical and functional objectives were met in a timeframe that would mutually satisfy all project disciplines and affiliates.Provided guidance and support to subordinate teams and their leadership. Managed all project communication.