Courtney S. Email & Phone Number

Florissant, Mo, Us

• Oversaw and optimized the entire onboarding/pre- employment process, ensuring a seamless experience for new hires and internal transfers.• Managed relationships with business partners and stakeholders, collaborating to ensure smooth onboarding operations and resolve issues.• Ensured team compliance with Boeing policies and federal legal requirements.• Handled quality control for vendor partnerships.• Developed comprehensive reports and analytics, including key performance indicators (KPIs) to track performance and identify areas for improvement.• Ensured adherence to Service Level Agreements (SLAs) for both internal and external stakeholders, maintaining a high level of service quality.• Conducted regular team and management meetings, delivering updates on processes and developments while aligning with business objectives.• Conducted User Acceptance Testing (UAT) for Workday application systems, implementing efficient testing strategies and facilitating successful system integration for the onboarding business process.• Managed productivity metrics using Tableau dashboard reporting systems. • Assigned candidates and monitored workloads for the engineering team.• Collaborated with cross-functional teams and HR generalist to process and enhance practices for country to country move hires.• Worked closely with business analysts, developers, and end-users for effective testing and system integration.• Assessed current onboarding processes and identified areas for improvement.• Oversaw the integration of new technologies into existing systems.• Maintained up-to-date knowledge of laws, regulations, and best practices related to background screenings.• Coordinated with orientation focals and Security departments to gather required information and documentation for new employee orientation.• Led process monitoring initiatives, identifying performance concerns and opportunities for enhancement.