Chuck Torres

Chuck Torres Email and Phone Number

Experienced Quality Assurance and IT professional. @ XDR Radiology
los angeles, california, united states
Chuck Torres's Location
Los Angeles Metropolitan Area, United States
Chuck Torres's Contact Details
About Chuck Torres

Chuck Torres is a Experienced Quality Assurance and IT professional. at XDR Radiology. He possess expertise in troubleshooting, microsoft sql server, technical support, active directory, software documentation and 16 more skills. He is proficient in English.

Chuck Torres's Current Company Details
XDR Radiology

Xdr Radiology

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Experienced Quality Assurance and IT professional.
los angeles, california, united states
Website:
xdrradiology.com
Employees:
17
Chuck Torres Work Experience Details
  • Xdr Radiology
    Technical Specialist
    Xdr Radiology Jun 2018 - Present
    Greater Los Angeles Area
  • Vertafore
    Software Qa Analyst
    Vertafore Oct 2015 - Oct 2017
    Woodland Hills, Ca
    Responsibilities include testing bimonthly content releases for personal lines insurance rating platforms using standard QA methodologies including black box and UAT testing, as well as internal automation tools. Create extensive test case plans to test and document all aspects of personal lines insurance. Extensive use of MS Excel to duplicate and analyze insurance carrier rating algorithms to match test cases to ensure accuracy. Verify underwriting guidelines are being accounted for properly for each carrier market represented in our application. Maintain internal documentation for each project as they complete testing and enter production.
  • Vertafore
    Customer Support Sp
    Vertafore Oct 2010 - Mar 2015
    Woodland Hills, Ca
    Responsibilities include general phone, email, and chat support for specialized insurance industry software. Troubleshooting small to medium size business environments to diagnose local network and systems issues in relation to our applications. Managing escalated issues as a senior support representative, training new and existing support personnel. Draft articles and training documentation for internal and customer facing knowledge base.
  • Dolphin Imaging & Management Solutions
    Level Ii Technical Support Representative
    Dolphin Imaging & Management Solutions May 2006 - Oct 2010
    Chatsworth, Ca
    Responsible for providing advanced technical support for specialized practice management and imaging software for Orthodontic and related specialty dental practices. Duties include installation and configuration of all Dolphin products and troubleshooting and repairing any type of customer issue via telephone, email, and remote administration tools. Duties also include running SQL queries to diagnose data issues in live environments using SQL Query Analyzer and Management Studio, helping clients review financial data, and customizing SQL based reports for client needs. Familiarity with X-ray and Cone beam technologies related to specialty dental practices, including manipulating 3D volumetric data.
  • Guardian General Insurance Services
    Network Operations
    Guardian General Insurance Services Mar 2004 - Apr 2006
    Glendale, Ca
    Responsible for building and maintaining production servers and workstations in the corporateoffices as well as remote sales locations and responding to help desk calls to troubleshoothardware and software issues. Maintained hardware in the Network Operations Center includingservers, switches, hubs, and UPS systems. Duties also included creating new user accounts in aWindows NT/2000 domain, creating domain and Exchange accounts for new users, as well asvarious other administrative tasks.
  • Thq
    Game Tester
    Thq Mar 2002 - Oct 2003
    Calabasas, Ca
    Game Tester for Microsoft , Sony, Nintendo, and PC gaming platforms. Following detailed test cases and bug writing/reporting.

Chuck Torres Skills

Troubleshooting Microsoft Sql Server Technical Support Active Directory Software Documentation Windows Server Windows Sql Computer Hardware Networking Management Software Project Management Firebird Microsoft Servers Windows 7 Visual Studio Team Building Software Quality Assurance Iis Windows Xp System Administration

Frequently Asked Questions about Chuck Torres

What company does Chuck Torres work for?

Chuck Torres works for Xdr Radiology

What is Chuck Torres's role at the current company?

Chuck Torres's current role is Experienced Quality Assurance and IT professional..

What is Chuck Torres's email address?

Chuck Torres's email address is ch****@****thq.com

What skills is Chuck Torres known for?

Chuck Torres has skills like Troubleshooting, Microsoft Sql Server, Technical Support, Active Directory, Software Documentation, Windows Server, Windows, Sql, Computer Hardware, Networking, Management, Software Project Management.

Who are Chuck Torres's colleagues?

Chuck Torres's colleagues are Jj Ll, Adam Chen Dds, Walter Maloney, Matt Glass, Michel Roux, Matt Glass, Alexander Mastro.

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