Leads, develops, implements and provides oversight for care management and transitions related to post acute care and complex clinical care programs to drive better care and outcomes for patients. Leverages Summa's complex care programs and team based approach to care delivery to advance value based payment models with payers. Builds and fosters SNF Collaborative relationships and works collaboratively with SNF and Summa leaders to develop and implement care pathways based on population health needs. Provides oversight for and acts as a liaison with the Home Care/ Hospice joint venture for the implementation of home based care management programs. Leads community outreach initiatives to referral sources to increase awareness of Summa Health's, community based and complex care programs.

Provide hands-on operational oversight of assigned facilities throughout the continuum with the goal of efficiently delivering value-based home care services that exceed customer/patient expectations.• Administer all home care operations, services, personnel performance, and office management on an ongoing basis.• Develop programs, policies, and standards for home care services to ensure coordinated plans of treatment, delivery systems that meet member needs, and cost-effective utilization of necessary services.• Implement medical staff activities to achieve/exceed performance expectations for home care services.• Evaluate and recommend adjustments to operations to improve efficiency and to meet changing business needs.• Develop new interview processes to improve both quality of the new hire and employee retention.• Turn-around underperforming six offices within seven months by supporting strategies and driving overall operation and performance of the facility, including maintaining the highest level of care and satisfaction for the patients.• Instrumental in formulating new Orthopedic Nero service line that was promoted and implemented nationally.• Revamped staffing consisting of 500+ employees, centralized departments, right sized workloads, and reduced operational costs by 15% in six months.• Productively increased Medicare revenue by 37% across six locations in one year through meeting and exceeding standards of care and compliance for all Federal and Stat regulatory bodies.• Contributed significant efforts for achieving Home Care Elite status, top 500 home health agencies.

Led market expansion and the development of new business relationships with hospitals to drive change, overcome challenges, and improve outcomes.• Marketed and presented value-based care initiatives to hospital staff, skilled nursing facilities, home health agencies, hospice agencies, and other organizations.• Contributed to the achievement of solid continuum of care to reduce hospital readmissions, condense skilled nursing length of stay, and lower cost of care.• Hired and empowered physicians, Nurse Practitioners, and Transitional Care Registered Nurses to build a team committed to facilitating smooth transitions of care between acute and post-acute medical providers.• Realized 30% increase in post-cute patient encounters within six months through implemented growth plan. Navigated expert service recovery initiatives resulting in improved reputation for the company and renewed service delivery.• Commended for providing pivotal leadership in the successful implementation of transitional care service lines in local market; building relationships with local skilled nursing facilities while integrating service with acute programs.• Served as major contributor in the development of initiatives to advance the strategic priorities of Sound Physicians as related to Translational Care Services and Post-Acute Care.• Chaired the strategic implementation of transitional care program in 34 hospitals with a company goal of saving $2B in Medicare spending.

Developed and implemented the strategic plan and operational targets to achieve financial, quality, service, growth, and people performance goals.• Oversaw operations to ensure program growth, the highest level of patient care and experience, employee development, medical staff relations, and financial success.• Ensured effective and on-going training of team members, evaluated, recorded individual and team performance, provided coaching and counseling and made appropriate developmental recommendations.• Implemented post-acute value-based care initiatives and integrated multiple health system acquisitions.• Developed a broad-based program that will provide the highest quality care and involve patients and families to assure the patient and family centered care.• Achieved healthy gross profit and contribution margins by 20% in one-year time through restructuring and alignment of staff, process, and procedures.• Authored strategic growth plan that was implemented nationwide.• Ranked 3rd in nation growth by delivering compassionate, high-quality care to patients and clients.

Provided executive leadership to the overall clinical and financial operations of a home care branch, including process and personnel management, sales growth, and achieving financial goals.• Marketed programs to area health facilities to boos revenue and increase awareness of hospice services. Spearheaded large sales staff across multiple cities and markets in the state of Ohio. Educated physicians and community on end-of-life care and hospice as an integral component of the continuum of care.• Implemented mapping program that resulted in restructure of service delivery reducing travel costs by 30%.• Boosted top line sales goals by 40% in 2009.• Set company record for average daily census in 2010.