Cruyff Augustine Email & Phone Number

Kannur, Kerala, India

Kochi, Kerala, India

*Review on a monthly basis each Consultant’s KPIs – Hourly Productivity, AUS, IPT, MOB, new customers and Booked Appointments*Provide support, advice and direction to Counter Managers and Consultant teams in all matters pertaining to their roles and activities in-store*Conduct quarterly Consultant appraisals in conjunction with the Counter Managers*Attend and co-facilitate training sessions with Education Manager to improve skills and knowledge*Create a pipeline for the Field… Show more *Review on a monthly basis each Consultant’s KPIs – Hourly Productivity, AUS, IPT, MOB, new customers and Booked Appointments*Provide support, advice and direction to Counter Managers and Consultant teams in all matters pertaining to their roles and activities in-store*Conduct quarterly Consultant appraisals in conjunction with the Counter Managers*Attend and co-facilitate training sessions with Education Manager to improve skills and knowledge*Create a pipeline for the Field Education Sales Representative and for closing business independently from the field teammate/counterpart*Run the end-to-end Sales Governance process, to ensure awareness of strategic opportunities across the organization Show less

Kerala, India

*Managing and directing fleet managers of Kerala cities mainly Thiruvananthapuram, Thrissur, Kozhikode, Kollam onboarded 900+ DPs across Kerala cluster*Sourcing and onboarding delivery partners, Maintaining required logins in the particular zones.*Did special logs projects with DPs like medals, delivery box installation,Special incentives etc*Condcting field audits to maintain grooming,quality and safety standards.*Launched cities from both established and emerging category… Show more *Managing and directing fleet managers of Kerala cities mainly Thiruvananthapuram, Thrissur, Kozhikode, Kollam onboarded 900+ DPs across Kerala cluster*Sourcing and onboarding delivery partners, Maintaining required logins in the particular zones.*Did special logs projects with DPs like medals, delivery box installation,Special incentives etc*Condcting field audits to maintain grooming,quality and safety standards.*Launched cities from both established and emerging category Evaluating city performance and reporting to top Consistent growth and development of cities*Implementing new work systems Hiring new individuals*Solving strike situation and improving working conditions Directing FMs for a better working infrastructure*Implementing adequate changes required for the smooth running of cities Show less

Thrissur, Kerala, India

Thrissur, Kerala, India

Thrissur, Kerala, India

Thrissur, Kerala, India

*Supply growth - Drive supply acquisition through the fleet and other supply channels. Improve engagement & retention of existing supply.*Customer experience - Understand driver and rider pain points, identify root causes and work with cross-functional stakeholders to devise scalable resolution mechanisms. You will need to be customer-obsessed and continue to think of ideas for improving the customer (rider and driver) experience.*Project management and execution - Plan and project… Show more *Supply growth - Drive supply acquisition through the fleet and other supply channels. Improve engagement & retention of existing supply.*Customer experience - Understand driver and rider pain points, identify root causes and work with cross-functional stakeholders to devise scalable resolution mechanisms. You will need to be customer-obsessed and continue to think of ideas for improving the customer (rider and driver) experience.*Project management and execution - Plan and project manage multiple tasks on the supply and experience charter with the ability to execute at pace in a dynamic environment.*Problem Solving - Solve business challenges through operational excellence based on robust analysis. Take big picture ideas and break them into actionable stepsStakeholder management & Teamwork - Build and develop strong relationships with cross-functional teams ( Ops, Driver Ops, Comm-Ops, Safety, Quality, Supply and CRM) to ensure all decisions are coordinated and timely executed*Analytics - Utilize data to understand marketplace dynamics, rider and driver behaviour, synthesize qualitative and quantitative feedback from support channels to derive actionable insights. Show less

Bachelor Of Commerce - Bcom

Sap