Freddy Cruz Email & Phone Number

New York, Ny, Us

New York, New York, United States

New York City Metropolitan Area

• Fostered productive relationships between external stakeholders and internal teams, ensuring seamless collaboration and information flow.• Successfully negotiated project terms among diverse working groups to efficiently achieve mutual project goals.• Spearheaded the planning, organization, and execution of data collection strategies critical for informed program development and implementation.• Actively engaged with target audiences, utilizing effective communication skills to comprehensively understand their concerns and gather valuable feedback.• Analyzed data to derive actionable insights and guide decision-making for program improvements.

Long Island City, New York

• Systematically observed and evaluated call, chat, and text exchanges to/from DOHMH’s behavioral health contact center; NYC Well.• Ran quantitative analyses to produced routine key performance reports outlining programmatic action plan to prioritize areas for improvement.• Collaborate with NYC Well’s internal quality improvement team to coordinate and review standard monitoring practices.• Conduct literature reviews to develop staff trainings.

New York, New York

• Elevated company visibility through social media platforms, resulting in a significant increase in digital foot traffic.• Served as the central liaison between external parties and internal resources, ensuring streamlined communication.• Analyzed performance and engagement data to propose data-driven changes and improvements aligned with the institution's strategic objectives.• Produced comprehensive weekly, monthly, and quarterly reports used to evaluate the team's multifaceted efforts in engaging with primary audiences across various communication channels.

New York, New York

Tampa, Florida

• Key contributor in communicating organization's annual grant report achievements, highlighting successful outcomes.• Meticulously tracked and managed post-distribution project supply inventory for efficient resource availability.• Created visual aids for data interpretation, simplifying complex data for stakeholders.

Master Of Public Health (M.P.H.), Public Health Education And Promotion

Activities and Societies: Eta Sigma Gamma This M.P.H. program prepares health educators to collect and analyze data to identify diverse.

Bachelor Of Science (Bs), Cell/Cellular And Molecular Biology

Bachelor Of Science (Bs), Public Health

Associate Of Arts (A.A.)