Christopher Rodriguez Email & Phone Number

Phoenix, Az, Us

Phoenix, Arizona, United States

Diagnose and troubleshoot hardware and software issues related to Kiosk and Desktop computers.

Phoenix, Arizona, United States

- Setup and troubleshoot automated gate access management systems.- Work with Property Management, Gate Technicians and Electricians to verify wiring, voltage and software related issues.- install and integration of 3rd party PMS systems to support a fully autonomous locking system for company clients.

Remote

Community Admin for MintySwap and CRYB (cryptocurrency platforms). My role is to manage the community along side other admins to keep the community on various social platforms positive (bullish), answer questions, provide blockchain technical support - wallet validations, verify Block Explorer transactions, resolve slippage issues, explain the differences in blockchains, gas fees, etc.

420 Central Ave Sw Albuquerque, Nm 87102

- Organized, Coordinated and managed entire events. - worked with agents, agencies, labels and artists to negotiate booking fees, worked with nightclub ownership staff to discuss and negotiate rental price for the night, year to date numbers. - Once price negotiations finalize, schedule event, worked with media team to market the event, managed and street team.- Once artist arrives, establish hospitality for the artist. Ground transportation, meals, establish working relationship.- Worked with marketing team and nightclub management to discuss any areas of opportunity moving forward to maximize club attendance and event success.

Albuquerque, New Mexico Area

- Trained Tech Support Specialists enhanced customer service and critical thinking skills.Training included: how to overcome objections, de-escalation skills, sales, open-ended vs close ended questions to find the root of the issue(s) all while maintaining an friendly and engaged conversation with the customer.- troubleshooting various devices, hardware, software, operating systems (mobile and desktop), diagnosing network issues and applications issues.- Assisted in morning huddles to update Tech Specialists of new plans, operating system updates, changes, new devices and features to readily troubleshoot potential issues.- Met and assisted team with daily, weekly, monthly quotas, metrics and sales bonuses (upgrades, accessories, plan changes, etc).

Albuquerque, New Mexico, United States

Assisted customers with their Verizon Wireless needs. Uses discovery questions to find root of call. Account discovery, billing inquiries, device needs, plan changes, etc. Met and exceeded metrics and goals. Plan changes, call time, upgrades, accessory sales, etc.

Albuquerque, New Mexico, United States

- Managed stage hands (staff), verified all equipment is functional for the event. DJ gear, microphones, lights, sound, and visuals. - Worked with music labels, agencies, artists and their agents to provide hospitality including artist rider, meals, transportation and establish a working relationship.- Over seen events and resolved any issues during the event. - Worked with upper management and media team after events to discuss and improve marketing strategies.

Albuquerque, New Mexico Area

- AT&T U-Verse account management and customer retention.- Billing inquiries, account discovery, de-escalation techniques, account changes and sales.- Maintained daily, weekly and monthly metrics (upgrades, plan changes, etc).

Albuquerque, New Mexico Area

- Assisted customers with cell phone and T-Mobile needs.- Used discovery skills to guide customers into best plans and devices to meet their needs.- Daily operations included billing and device questions, upgrades, new line(s) of service, accessories sales and app questions / troubleshooting.- Met, maintained and over achieved daily store goals/metrics.

Albuquerque, New Mexico Area

- Directly reported to and assisted District Manager in supervising, maintaining, and operating all Journeys and associated stores (Journey’s Kidz, Shi by Journey’s and Underground Station) in the New Mexico district.- Trained store managers and assistant managers leadership skills, logging inventory, loss prevention techniques, payroll, scheduling and coaching skills.- Provided additional training and coaching when needed. Motivated managers and their employees to achieve and exceed.daily, weekly, monthly sales goals.

Cpd Trading Certification, Investments And Securities

Trading psychology, trading fundamentals, utilize indicator trading systems, key level trading, combined trading strategies, risk.

Social Media Marketing

Web Page, Digital/Multimedia And Information Resources Design