Crystal Akimoto Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

Joyful Learners - Implemented software solutions to improve operational processes. Ongoing responsibility for managing business invoices, customer enrollments, correspondence, and monthly bookkeepingCP Law – Assisted with contract management for the preparation and execution of a corporate public offering. Established efficient methods for communication and contract execution to drive finance closing.

Vancouver, British Columbia, Canada

Super admin for company-wide Electronic Laboratory Inventory System (ELIS). Owned all account and records management, data entry, and reporting. Managed 24/7 support resolution between developers, nursing staff, and production. This included verification testing and the launch of a mobile solution for at-home testing. I managed all customer interfaces from production to walk-ins, successfully administering up to 100 daily tests and ensuring lab results were delivered on time. Ensured company practices followed BC Diagnostic Accreditation Program (DAP) policies for health and safety clinic operations. Trained and directed staff on clinic operations, managed schedules, assigned nurse concierge services, and oversaw payroll records. Controlled company inventory and budget expenditures to equip lab and field teams. Prepared high-level data reports for daily sync with the company director, ultimately seeing the business through its shutdown phase.

Vancouver, British Columbia, Canada

Supported CEO in all areas related to personal time management and office logistics. Daily focus on investor relations correspondence, contact database management, board meeting organization; recorded meeting minutes, communicated and tracked action-items. Managed CEO inbox; reviewed, prioritized, and drafted correspondence with key investors, industry, and VIP partners. Drove the company’s participation in TEDxVienna overseeing the delivery of all project needs. Advised CEO on productivity techniques to improve organizational response to daily priorities.

Menlo Park, California, United States

Actively managed three executive schedules, travel logistics, reconciliation of expense reports, document creation and revision, and maintained confidential access rights. Proactively collaborated with cross-division peers to coordinate executive schedules, plan and execute team-based events. Served as the single point of contact for inbound media and public relations requests, communicating and prioritizing timely responses. Organized meeting agendas, provided advanced materials, tracked budget management, follow-up manager, and team meetings. Conceptualized, designed, and managed distribution of Legal Compliance apparel globally.

San Mateo, California

Contact and negotiations for special events and corporate functions. As the liaison for Sony Computer Entertainment Asia, Sony Computer Entertainment Japan, and Sony Computer Entertainment Inc., at the 2014 Electronic Entertainment Expo cover translation, corporate press conference logistics, while maintaining a dual role as a product marketer and marketing events coordinator. In this capacity, assist with event planning, resource requirements, and execution for events such as: Destination PlayStation, New York PlayStation4 Launch, Consumer Electronics Show, and IndieCade Los Angeles. In addition, continues to support executives in areas of schedule management, travel logistics, document creation and review, and profit & loss reporting with high degree of success.

San Mateo, California

Executive schedule logistics, global travel management, document design and review, P&L reporting with high degree of success. Provides PlayStation Network Marketing team with support through new vendor setups and creation of purchase orders while maintaining excellent human management skills.

Responsible for employee training. Conceive, develop and present training programs to implement new concepts and technologies to improve service and inventory control. As logistics coordinator, maintain storewide warehouse transit reports and organizes inventory files into the inventory filing system. Provides managers and employees information and interpretations of company practices, policies, and guidelines. Responsible for staffing the stock and web team and assists managers with employee development to achieve continuous improvement, productivity, and goal attainments.

Directed, hired, and trained sales staff. Prepared and directed in-store events to increase sales. Frequently consulted customers knowledge of cosmetic techniques and provided answers to their questions. Generated the number one sales goal and awarded Best Customer Service in the Northern California and Hawaii region by training sales staff with strong knowledge of the cosmetics industry, fashion trends, brand information, and cosmetic artistry. Accelerated exceptional sales stemming in an increase in sales staff. Assigned duties and special projects for sales staff to meet business standards and event deadlines. Scheduled and organized staffing, conducted performance reviews, and handled challenging situations under pressure. Reported to upper management on department performance, budgeting, inventory, and sales staff scheduling.

Possessed great communication skills, professional appearance, tact and patience, and a courteous demeanor with customers and employees. Greeted customers, recommended, and selected storewide merchandise based on customer needs and desires. Conducted financial transactions such as receiving payments by cash, check, debit card, or credit card and bagged merchandise. Stocked department’s shelves with merchandise, arranged package deliveries, took inventory, and sustained clean counters and displays. Recognized internal and external theft and understood procedures for handling such situations. Utilized more than one language to assist customer-shopping needs. Maintained knowledge of current sales, store wide promotions, and policies regarding payment and exchanges. Increased customer relationship connections by utilizing in store customer profiling system resulting in the top five customer relations in department. Furthermore, enlarged VIP customer base by consistent follow-ups and continuing customer service and devotion to duty.

Hollywood

- Worked fashion runways, events, and went to client homes for nail services. - Creative Nail Design Master Technician and Educator

B.S., Business Marketing

Education record