As a Billing & Customer Service Representative at LS Networks, I provided excellent service to customers, processed invoices and payments, and resolved billing issues. I also used data analysis skills to generate reports, identify trends, and improve efficiency. I contributed to increasing customer satisfaction and retention rates by 15% and reducing errors and delays by 10%.Before that, I worked as an Accounts Receivable Representative at SEAL SOURCE, INC., where I managed the receivables ledger, collected overdue payments, and reconciled accounts. I demonstrated accuracy, attention to detail, and time management skills, as well as the ability to communicate effectively with internal and external stakeholders. I helped to reduce the average days sales outstanding by 20% and increase the cash flow by 25%.I am currently pursuing an Associate of Arts and Sciences degree in Business Administration at Portland Community College, with an expected graduation date of September 2025. I am eager to learn new skills and knowledge that will help me advance my career in customer service and accounting. I am looking for a company that matches my drive and energy, and that offers opportunities for growth and development.