Hiya 👋🏽 I’m Crystal, a young professional with a Customer Service and Benefits & Talent Solutions Specialist.My Career Path 👩🏽‍💻:I have acquired years of experience in customer service working in retail and in the health insurance industry. 10+ years of expertise in providing exceptional client support. Skilled in managing open enrollment profiles, benefits, and navigating ACA dashboards for seamless filing of 1095-C and 1094 forms. Proficient in creating job requisitions and effectively posting them on various job boards. Well-versed in Workforcenow software, enabling efficient HR operations for benefits. I also have trained new employees in the customer service department and train clients on how to navigate and use workforce now benefits and talent products.Collaborative team player capable of excelling in both team-based and independent project environments. Avid self-learner committed to staying abreast of industry trends. Bring my strong dedication and versatility to your team as a valuable asset!Aside from my 9-5, I am a mom who wears MANY hats and counting🩵. I enjoy music and currently learning how to play the piano. I can spend hours at any Barnes & Noble or craft store. Learning how to master Canva to create graphic designs for a fun hobby. I love watching Gordon Ramsays cooking shows! Who is Crystal? 🤨- Ambitious goal-getter- Self-sufficient - Food connoisseur (Thanks to Ramsay 👨‍🍳)- I can do hard things- I get the job done- Music lover