Crystal Baker Email & Phone Number

Sterling, Virginia, United States

Sterling, Va

Sterling, Va

- Manage a group of employees through mentoring, coaching, directing, and reviewing- Created and documented all Data Management Group processes and procedures- Created an application using Quickbase to assign, track and report work coming into the group- Conduct monthly audits that included random quality checks on individual employees, audits of client implementations and program updates, etc.- Work with IT on system needs, including bug fixes and enhancements- Conduct functional testing, both positive and negative, on all IT code relating to DMG functions and setups- Produce monthly reporting for upper management- Setup new clients in the system as well as changes to existing clients

- Independent contractor working in a support role with the liquidation of PSINet- PC and software/application support for remaining contractors - Inventory management and lease schedule matchup- Removal of software from PC’s to prepare for lease turn over or auction- Worked with the auction company by preparing inventory, conducting inventory audits, ensuring all items were picked up for auction, and working on the post auction audits and bills.

Sterling, Va

End User Computing Manager (July 1999-July 2002) Project Manager, Business Analysis (December 1997-July 1999)Business Analyst – IS (January 1997-December 1997)Manager, Marketing Info Services (July 1995-December 1997)Manager, Sales Administration (October 1993-June 1995)Sales Administrator (April 1992-Oct 1993)