Crystal Baker-Manning phone numbers
I am a Sydney born, London based designer and illustrator, with a focus on Customer Experience within Ecommerce. I have an eye for detail and a mind for making things beautiful. I love colour, texture, and making the world a more lovely place. I’m also a highly organised facilitator of projects, with a focus on customer experience and interpersonal relationships. I aim to design sustainably and ethically, and am always looking out for ways to better my practice, and better the world while I do that! I develop systems and procedures to make processes easier, and work with teams to increase productivity without strain on team members (work smart, not hard). I make things run smoother, reduce unnecessary losses, and make things more attractive. I am skilled in Textile and Print Design, Graphic Design, Illustration and Sketching, Trend Analysis, Textiles, Ecommerce and People Management.
Eoi Services Limited
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Customer Service And Operations ExecutiveEoi Services Limited Jan 2021 - PresentLondon, England, United KingdomI effectively manage purchase order creation and production with ten core factories and numerous smaller manufacturers in China. Additionally, I handle international freight logistics, implementing an internal tracking system that reduces transit time by up to 30%. Within the US, I optimise warehousing and B2C logistics, reducing overstocked items and maintaining fast fulfilment and delivery. I drive successful marketing campaigns across Google, Bing, and our website. By designing visually appealing email templates, I achieve a 30% increase in open rates and a 10% increase in click-through rates. Additionally, I provide exceptional customer service, resolving 95% of inquiries within 18 hours. I implement new email templates to decrease response time by 30%, boosting customer satisfaction and NPS by 15%.
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Print Designer And IllustratorFreelance Jul 2009 - PresentLondon, England, United KingdomAlongside my other roles and studies I have worked as a freelance print designer, graphic designer and illustrator. I have been able to utilise my design background and illustration skills to work in a variety of different jobs, including designing decks for production companies, illustrations for Albums and EP releases, and my most favourite: developing prints for textiles.
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FounderNails By Crysto Jan 2020 - PresentLondon, England Metropolitan AreaSeeing a gap in the market for easy to apply nail art with cute imagery that didn't require a single-hair brush and a hand as steady as a brain surgeon, I created my own line of waterslide nail decals. Starting with just two styles in two sizes (to suit acrylics and natural nails) I have expanded this range further, and am constantly looking for the next nail trend! I design and produce all products and packaging myself, having sourced bio-degradable plastic sleeves and recyclable jackets. I currently sell through online channels to individual customers but am looking to grow my baby further!
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Customer Service AdvisorFirebox.Com Nov 2020 - Jan 2021London, England, United KingdomI provide outstanding customer service, going above and beyond to give my customers a brilliant experience. I advise on order enquiries, deal with delivery issues and couriers, and process order refunds and resends. I have proficient use of Shopify, Front, Sprout, and deal with Yodel and Royal Mail deliveries. -
Ecommerce FulfilmentNatural History Museum Aug 2018 - Sep 2020London, England, United KingdomDue to the seasonal nature of eCommerce, my role varies from working independently through to supervising a team of up to seven people to process and fulfil the online orders. During my time, I have also redesigned the forms and documents to make processes easier and more user-friendly, and compiled comprehensive training and SOP manuals. I work with the customer service and eCommerce teams, alongside our courier companies, to make sure that all processes are running as smoothly and efficiently as possible! -
Retail AssistantNatural History Museum 2015 - Aug 2018London, England Metropolitan AreaWhilst completing my MA, I worked as a sales assistant in the Natural History Museum Gift Shops. This was a fantastic and flexible position that really helped me develop my people skills, and learn how to interpret sales reports and adjust shop displays to increase sales. Due to my teaching background and great sales skills, I found it easy to communicate procedures to new staff and was asked to assist with training all new starters, eventually assisting with the development of their SOP manuals. -
Store ManagerAustralian Red Cross Apr 2015 - Aug 2015Sydney, New South Wales, AustraliaWorking for the Australian Red Cross was such an incredible few months! During this time I managed the Newtown branch including staff and volunteers, alongside processing donations and managing the visual window displays (my goal was to sell through the entire window display in two days). My work at the Red Cross helped increase the shops ATV's and donations, contributing to the work the Red Cross does both in the local community and globally. -
Workshop CoordinatorWhitehouse Institute Of Design May 2014 - Apr 2015Sydney Area, AustraliaWith my experience as an illustrator with fashion industry experience, I was given the opportunity to coordinate and facilitate workshops and short courses teaching illustration for fashion design and creative direction. I developed teaching materials and coursework in illustration, colour theory and technical sketching and design, and was able to give practical demonstrations both in campus and across NSW. -
Design Assistant And In-House Print DesignerThe Discovery Group (Charlie Brown, Howard Showers) May 2012 - May 2014Sydney, New South Wales, AustraliaAlongside assisting the Designer for Howard Showers, I was given the responsibility to create original prints for the womenswear collections. Working with both purchased prints and my own digital and hand-drawn artwork, I created bold, trend-driven print designs, and worked with offshore print mills and suppliers to achieve the best possible print quality and strike offs.
Crystal Baker-Manning Skills
Crystal Baker-Manning Education Details
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Ma Costume Design For Performance -
Fashion/Apparel Design
Frequently Asked Questions about Crystal Baker-Manning
What company does Crystal Baker-Manning work for?
Crystal Baker-Manning works for Eoi Services Limited
What is Crystal Baker-Manning's role at the current company?
Crystal Baker-Manning's current role is Supply Chain Management, Customer Experience, and Print Designer.
What is Crystal Baker-Manning's direct phone number?
Crystal Baker-Manning's direct phone number is +4474946*****
What schools did Crystal Baker-Manning attend?
Crystal Baker-Manning attended University Of The Arts London, Whitehouse Institute Of Design.
What skills is Crystal Baker-Manning known for?
Crystal Baker-Manning has skills like Fashion Design, Fashion Illustration, Draping, Sewing, Styling, Tech Packs, Pattern, Trend Analysis, Apparel, Fashion, Trend, Illustrator.
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