Crystal Benjamin Email & Phone Number

Buffalo, New York, United States

• Adjudication of increasingly difficult types of claims and determinations pertaining to education benefits.• Developed the necessary information or evidence required to properly adjudicate claims• Performing clerical examination of all appropriate documents, adjudication, authorization, reconsideration, and appeals of payments for educational benefits.

United States

Wipro LTD /Anthem Inc Buffalo, NYIT Technical Support Specialist • Managed, maintained, and repaired IT systems• Diagnosed and repaired faults, resolved network issues, and installed and configured hardware and software.• Provide technical support, advice, troubleshoot, and assistance to consumers and businesses with technical, hardware, and software system problems

Buffalo/Niagara, New York Area

• Managed, maintained, and repaired IT systems• Diagnosed and repaired faults, resolved network issues, and installed and configured hardware and software.• Provide technical support, advice, troubleshoot, and assistance to consumers and businesses with technical, hardware, and software system problems

Erie County, New York, United States

• Managed, maintained, and repaired IT systems• Diagnosed and repaired faults, resolved network issues, and installed and configured hardware and software.• Provide technical support, advice, troubleshoot, and assistance to consumers and businesses with technical, hardware, and software system problems

Erie County, New York, United States

• Interviewed, screened, and qualified candidates for low-income tax credit rental property• Processed and verified all required & legal documentation• Submitted weekly reports on tenant applications, approvals, rental payment updates• Assisted in management of office needs & responsibilities• Provided service to tenants as rental property needs arise• Verified resident’s annual income resources• Updated household demographics information• Updated Leased Housing, Dept of Social Services, & other Rental Assistance Voucher’s Distribution program per participating households• Scheduled appointments & interviewed residents• Assisted residents with recertification paperwork & sent out legal verification requests