Ensured the entire team utilized selling skills to personalize the shopping experience; Created an environment that inspired customer loyalty and retention; Created floor coverage schedules that ensure there is always someone available to help our customers; Recruited, Hired and Retained effective employees; coached and trained employees to achieve maximum results; Identified and focused on development for growth within the company; Ensured the store achieved all sales/comp plans; Educated employees on LP policies and managed store shrinkage; Created effective schedules and managed payroll daily; had come up with creative ideas to drive sales through merchandising and visual displays; Ensured all floor moves were completed in a timely manner; supervised the daily operations of the store.