Crystal Chapin Email and Phone Number

Education:-HUD Certified Occupancy Specialist- 2007-High School Diploma- Walla Walla High School- 1999.-Walla Walla Community College Running Start Program- 1997-1999.-Walla Walla Community College Nurse's Aide Certification- 1997.-Walla Walla Community College Emergency Medical Technician Certification- 2002.-Walla Walla Community College Phlebotomy Certification- 2003.Summary of Qualifications:-5 years direct customer service experience.-3 years practical hands on experience as property manager: setting up files, maintaining databases, and bookkeeping.-Motivated and enthusiastic about developing good relations with customers and coworkers.-Effective working alone, or as cooperative team member.-Thorough knowledge of Office procedures and practices garnered through 8 years of working in an office setting.Relevant Skills:-Ability to type 54 wpm, with 95% accuracy.-Proficient in the use of Microsoft Office, and most Windows based applications.-Exceptional written and verbal skills.-Ability to multi task, work well under pressure.-Very efficient, well organized.-Proficient in the use of most standard office equipment.-Exceptional understanding of the nuances of good customer service.-Taught classes of 25 or more trainees about the art of providing amazing customer service.Filing, Distribution, Data Reconciliation:-Organized and maintained records including: taxes, bookkeeping, advertising, maintenance, tenants, insurance and financial records for 21 rental homes.-Kept accurate, updated computer record files of property condition prior to, and after tenancy.-Handled all aspects of recruiting tenants, including advertising, and working with authorities to ensure crime free rental housing.