Crystal Chen Email & Phone Number

台灣 Taipei City 台北

Director of Business Development(Taipei Office)Responsibilities included daily con-call with Tainan Sales Office.Monitor Taipei Sales Team revenue.Retain good relationship with key accounts.(mainly Pharmaceutical and Banking accounts by industry)Develop production with business client and new account acquisition. Global RFP preparation and rate negotiation. Budget Set up, FAM program design. Departmental regulation set up. Establish MICE handover SOP to Event Team. Acquire MICE group leads and set up strategy. Telemarketing,seasonal goods promotion.Upselling skills to hotel products. Attend annual travel fair to enhance voucher selling.

台灣 Taipei City 台北

Responsibilities included monitor event corporate team under space control policy to maximize revenue. Package design, upselling skill, telemarketing solid stink and budget plan. Overlook manager and junior staff to conduct daily banquet meeting smoothly. Assist in establishment and enforcement of department standards. Approval of all corporate contracts and banquet event orders. Experience on MICE handling, VIP events, government trade office.

台灣 Taipei City 台北

Responsibilities included achieve both personal and departmental budget; implement telemarketing according to business needs. Preparation of event contracts. Experience in government/trade office national day reception, Pharmaceutical and Banking and Gala Dinner.

台灣 Taipei City 台北

Responsibilities included conduct site inspection, handle and execute event detail and maximize revenue from variety of functions, such as wedding banquet, gala dinner, seminars and press conferences. Main industry:Government/trade office, Food and Beverage , wedding social.

台灣 Taipei City 台北

Responsibilities included maximize revenue from function rooms and handling all the details about all kinds of function, such as wedding banquet,gala dinner, seminars and press conference.

台灣 Taipei City 台北

Responsibilities included village information inquiry, reservation making, Fam tour escorting, key agent handling, group to variety of villages.

台灣 Taipei City 台北

Responsibilities included guest check out procedure

台灣 Taipei City 台北

Responsibilities included guest greeting, guest check out/VIP in-room check in and escort services.

Baden, Switzerland

Responsibilities included rotated cooking in each station, which included starters, main dishes, side dishes, dessert, and production.

Burgdorf. Switzerland

Responsibilities included a la Carte service in a French Gourmet Restaurant.

Bachelor'S Degree, International Hospitality Management

Diploma, Hotel Management

Master'S Degree, Marketing