• Primarily responsible for making sure all payments received are accurate and posting them to the correct accounts by processing and balancing payments.• Research and resolve issues that may delay the debtor’s payment process.• Audit late payments, correct invoices that were not posted correctly, along with other functions of payment postings/ receiving.• Prepare payment batches by calculating and scanning payments. Making sure certain currency is applied to correct accounts in the correct systems to the correct clients.• Balance each night for all proceeded payments for that day.• Report to client the daily deposits of EFT’s and wires so cash can be claimed and recorded as payment to loan balance. Balance deposit detail so that all receipts are accounted for and applied to proper account.

• Managed and maintained patients accounts and schedules.• Consult patient about prescribed treatment plan from dentists and coordinate with patient on financing.• Respond to patient billing, financial, and insurance inquiries and directing them to the appropriate departments. • Assist with various office duties including greeting and checking patients in, preparing patient charts, and collecting payments.• Coordinate with dentists, dental assistants and hygienists while providing patient service and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.• Balance nightly deposits and complete credit card processing.

Managed and maintained customer accounts and relations. Compiled sales orders and processed invoices and expenditures. Managed and coordinated product distribution. Prioritized shipments to multiple customers.

Oversaw daily operations, developed and published employee work schedules. Trained and motivated 30 team members to reach daily and monthly sales goals. Managed store inventory and reconciled financial accounts. Monitored equipment performance and maintained communications with corporate and employees.

Supervised 9 associates, maintained work schedules, and tracked training status. Designed training program to ensure compliance with all federal, state, local and company rules and regulations for the sale or transfer of firearms. Verified all required paperwork to ensure accuracy and completion of documents for all firearm purchases. Communicated with federal and local law enforcement agencies. Managed Washington State Department of Fish and Wildlife licenses sales terminal.

Coordinated the activities of 12 retail cashiers to ensure adequate staffing and coverage. Responsible for hiring and training of cashiers. Responsible for collecting contents of cash registers and the end of each shift final sales reports. Promoted retail credit card and usage of store card protection program.

Operated point of sale cash registers and resolved return issues. Provided excellent customer service by greeting and receiving customers questions. Drove sales through engagement of customers and sharing produce knowledge. Promoted sales, offers, and awareness of store loyalty programs.