Crystal Locklear Email & Phone Number

Cornelius, North Carolina, United States

Cornelius, North Carolina, United States

Interview, hire, train, & evaluate all clinical and clerical personnel; Oversee all clinical and clerical personnel; Lead staff meetings; Resolve interoffice disputes; Coordinate clinical and clerical schedules; Schedules & facilitates clinical in-services for staff; Oversee clinical triage performance for entire practice; Review physician schedules; Assess & evaluate patient flow; Maintains appropriate compliance documentation; Order all office and clinical supplies; Develop effective inventory control systems; Ensures compliance with regulations, policies, and procedures; Promote efficient and cost-effective management of resources; Oversee and distribute business office work activities according to staff schedules; Oversee the clinic's check-in and out processes; Manage and ensure consistent collection of payment at time of service, including copays, deductibles, and outstanding balances; Review monthly accounts receivable reports; Address large balances and rejection patterns; Speak with patients who have large, outstanding balances & attempt to collect on the account or arrange a payment plan; Maintain patient confidentiality; Comply with HIPAA guidelines; Attend CPR, OSHA, HIPAA, & OIG training programs. Give allergy and biologic injections, triage patients, & perform allergy testing.

Statesville, North Carolina, United States

North Wilkesboro, North Carolina, United States

Provided counseling to individuals, couples, and adolescents; Wrote progress notes; Created client intake reports; Conducted mental health assessments; Maintained client confidentiality

Statesville, North Carolina, United States

Provided case management upwards of 40+ individuals in an Opioid Treatment Program; Maintained assessments and treatment plans through individual or group counseling; Provided mental health counseling sessions to individuals working through addictions and life stressors; Partnered with local resources to provide clients with referrals for further treatment and life assistance.

Statesville, North Carolina, United States

Scheduled plumbing calls, Acted as Benefits Administrator, Made daily deposits, Wrote policy and procedures, Created job descriptions for new positions, Recruited through colleges and online job sites, Created reports, Managed customers in ServiceLine, Tracked employees timesheets, Managed all personnel and HIPAA files, Enforced HR policies.

North Wilkesboro, North Carolina, United States

Collected and validated accurate patient insurance information; Obtained pre-certification or authorization and entered information into WFBH registration system; Informed patient of account balances and collected payment; Referred patients in need of assistance to financial counseling; Fostered positive relationships with peers, patients, family members, and offered excellent customer service.

Statesville, North Carolina, United States

Collaborated on new therapeutic programs; Observed and co-lead grief & substance group sessions.

Raleigh-Durham, North Carolina Area

Worked with work culture committee to ensure activities and events were planned and executed for employees to engage in, attended student affairs quarterly financial meetings, managed leadership calendars and meeting schedules, submitted HID and IT requests, acted as liaison for healthlink through submitting coverage requests and providing quarterly call schedules, approved/denied meeting room requests, monitored and processed leave requests for clinical staff, managed and updated clinical activities calendar, reconciled procurement card (pcard) transactions, ordered and maintained all office and clinical inventory of supplies and equipment, distributed information to staff, arranged travel logistics for leadership team, managed scholarly time tracker for providers, managed and updated employee database for clinical staff, created forms, documents, & reports, developed and disseminated agendas & meeting minutes, assisted in onboarding of new employees, scheduled off-site trainings, obtained system access for new employees, triaged and handled routine inquiries, assisted others as needed.

1410 Shelton Avenue, Statesville, Nc 28677

Posted all job vacancies; Screened applications; Interviewed applicants; Supported 3+ employees daily; Managed accounts receivables; Made daily deposits; Wrote and ordered checks; Created, managed, and maintained timesheets, payroll, and sales reports; Scheduled plumbing calls; Requested permits and scheduled inspections; Purchased office and job supplies; Acted as back-up for payroll and Accounts Payable processes; Managed all personnel and HIPAA files; Enforced HR policies.

Statesville, Nc

Managed Job Vacancies; Screened Applications; Administered Random Drug Screening Program; Tracked Employee Referral Program; Overseen Bereavement Program; Assisted HR Director in setting up training events as well as provided PowerPoint presentations; Assisted Wellness Manager with Health Fair and Service Awards; Assisted Benefits Specialist with United Way Fundraisers; Conducted pre-employment screening for new employees and promotions; Answered main county phone line; Provided employment verification information to internal/external sources; Managed and organized all personnel and HIPAA files for active and inactive employees; Entered employee information into MUNIS such as outside employment, training, and Driver's License information; Overseen the employee discount program and scheduled vendors to come on-site to meet with employees; Visited all county departments to represent our Human Resources Department and assist employees with any questions/concerns/issues they needed; Created the monthly county newsletter.

Statesville, Nc 28625

Conducted New Hire Orientations with groups ranging from 1 to 10+ at any one time, Entered and Updated applicant and New Hire records in HRIS system (TempServ), Used E-Verify to perform employment eligibility in the U.S., Assisted the Branch Manager in ordering of office supplies, Shredded confidential paperwork to maintain privacy of New Hires/Applicants, Answered a 3-line phone to assist Applicants/Clients with each individual inquiry, Interviewed applicants regarding job history/background/career goals to determine if they were a good fit for the position(s) we needed to fill, Conducted nationwide criminal background screenings using LexisNexis and Sterling, Performed 5, 7, & 10 panel urine drug screening tests on New Hires, Maintained all New Hire Packets to ensure legal forms such as W-4, NC Form, and I-9 Form were up to date, Searched job ad sites such as Career Builder for potential New Hires and reached out to potential New Hires to set up interviews, Terminated employees when Clients no longer needed their service, and Toured job sites of potential New Clients to build a relationship with them and better understand the type of employee each Client needed to better aid in our candidate searches.

Statesville, North Carolina, United States

Prepared and maintained all new hire paperwork and employee files, Scheduled employee training, Coordinated company events, Filed administrative documents in employees files, Sorted department mail, Created and displayed monthly anniversary and birthday postings, Audited I-9's for accuracy and compliance, Faxed and filed state reports such as the NC New Hire Reporting Form, Assisted the HR Manager in providing New Hire Badges, Participated in Safety Meetings and Inspections, Entered Data for the Customer Service Department, Answered the phone, and Assisted the public who came in to the office.

Statesville, North Carolina, United States

Master Of Arts - Ma, Marriage And Family Therapy/Counseling

Master'S Of Arts, Clinical And Mental Health Counseling

Activities and Societies: The Society for Collegiate Leadership & Achievement (SCLA), Psi Chi International Honor Society in Psychology.

Master Of Arts - Ma, Human Services: Crisis Response And Trauma, 3.6

Activities and Societies: The Society for Collegiate Leadership & Achievement (SCLA), Psi Chi International Honor Society in Psychology.

Bachelor'S Of Science (B.S.), Counseling Psychology, 3.6

Activities and Societies: Tau Sigma Honor Society

Associate Of Applied Science (A.A.S.), Human Resources Management And Services, A

Activities and Societies: NoneStudied and Received an A.A.S in Human Resource Management and a Certificate in Business Management. Studied.

High School Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program