Crystal Clements Email and Phone Number
Crystal Clements work email
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Crystal Clements personal email
Hi. I'm Crystal.With 20 years of salon and beauty industry experience, I possess unique, holistic views on brand, operations, and people management in the personal care space. I know what pros need, what consumers want, and how to build strategies to deliver it to them.What my experience and resume can't show are the intangible elements I bring: Tenacity. Empathy. The ability to make lasting, meaningful connections both personally and professionally. I am unafraid to speak up and approach difficult situations bravely. I am emotionally intelligent and balance logic and emotion for humanistic problem solving. My communication styles are nimble; I am as comfortable interacting one on one with a consumer as I am presenting to the C-Suite. I effectively communicate complex ideas in an approachable, warm fashion and know how to actively listen and engage. I will absolutely bring levity when it's needed.My commitment to mental health awareness, transparency, and normalization in the workspace is unparalleled. My own therapeutic journey has made me a greater asset as an employee and colleague, and I am pursuing a new degree to enable me to help others start on their journeys to personal and professional wellness. My soul leaps at the opportunity to help others succeed, and the heart of my career has always been collaboration.Can I optimize your SOPs, ensure your KPIs are met, and manage your logistics and systems? Absolutely. However, I am also a culture contributor, a status quo disruptor, and a driver of change who bridges the gap between the present and future.I'm excited to talk with you to see what kind of magic we can make!
Teleskope
View- Website:
- teleskope.io
- Employees:
- 4
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Customer Success Product TrainerTeleskope Oct 2023 - PresentLas Vegas, Nevada, United States -
Cx Product Support SpecialistAmyris Sep 2022 - Oct 2023United StatesDemonstrated in-depth product knowledge, including features, benefits, and applications, to effectively address customer inquiries and provide tailored solutions.Delivered comprehensive customer service across a diverse portfolio of 13 distinct brands.Offer customer solutions to complex or escalated situations through research and critical thinking.Proficiently leveraged Microsoft Office and Google Sheets to meticulously manage and analyze customer data.Leveraged extensive product knowledge to promptly identify and resolve adverse product reactions, ensuring customer safety and satisfaction while maintaining a deep understanding of product features, benefits, and potential challenges. Implement and monitor quality control protocols to ensure that all operational aspects meet or exceed industry standards. -
Operations ManagerDevacurl Jul 2018 - Jan 2022Las Vegas, Nevada, United StatesBuilt and maintained all systems related to delivery of professional brand education, including field course logistics, digital education offerings, and educator recruitment & onboarding.Grew educator community by 200%.Point of contact for 3PL provider of educational materials for 100+ on location classes per week.Developed, maintained, and updated all educational BOMs to reflect new innovations.Using Phorest and Meevo, provided salon KPI analysis and developed initiatives to grow salon service and retail bottom line.Using Tableau, identified key geographic areas of growth and directed recruiting efforts toward those areas.Docebo LMS, Articulate 360, Millennium/Meevo2 and AMEX Concur administration. Regular use of Tableau, Zendesk, and WebDAM.Developed and maintained SOPs and softwares for Devachan flagship salon and DevaCurl Professional Academy.Collaborated on development of and presented for special events, trade shows, and professional development courses. Included training on SaaS platforms, business building and salon retention strategy, and high level communication skills for salon professionals. -
Data AnalystDevacurl Mar 2016 - Jul 2018New York, New York, United StatesProvided analysis and strategic planning for $10M suite of 4 salons in NYC and LA.Managed stylist and salon KPIs for a 60+ strong stylist team.Developed a ground-up initiative to redirect DevaCurl Education; introduced new recruiting and onboarding processes, 3PL sourcing, payroll procedures, and continuing education initiatives. -
Business ConsultantAire Salon Apr 2015 - Mar 2016Jersey City, New Jersey, United StatesSystems and development consultant for boutique salon.Collaborated with salon owner to implement operating procedures, create financial models & pricing structure, vendor negotiations, and best practices development.Using Quickbooks, completed 6-month backlog of financial recordkeeping to help develop financial strategies. -
General ManagerEve Salon Mar 2012 - Feb 2015West Village, ManhattanFull charge management of the West Village‘s preferred personal care salon.Developed and led 30+ person team to achieve 20% retail growth and 5% service increase. Maintained 90% booking average.Provided all in house IT functions including onsite server management, advanced Millennium administration, and website development and maintenance.
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Lead Studio CoordinatorArrojo Studio Feb 2009 - Oct 2009
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Salon ManagerAntonio Prieto Salon Oct 2007 - Feb 2009New York, New York, United States -
Front Desk ManagerAntonio Prieto Salon May 2007 - Oct 2007New York, New York, United States -
Digital SpecialistVegas Pbs Feb 2004 - Apr 2007Las Vegas, Nevada, United States
Crystal Clements Education Details
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Industrial And Organizational Psychology -
Theatre/Theater -
Theatre/Theater
Frequently Asked Questions about Crystal Clements
What company does Crystal Clements work for?
Crystal Clements works for Teleskope
What is Crystal Clements's role at the current company?
Crystal Clements's current role is Product Trainer | Psychologist in Training.
What is Crystal Clements's email address?
Crystal Clements's email address is cr****@****kope.io
What schools did Crystal Clements attend?
Crystal Clements attended University Of Phoenix, University Of Nevada-Las Vegas, Las Vegas Academy Of Int'l Studies Performing And Visual Ar.
Who are Crystal Clements's colleagues?
Crystal Clements's colleagues are Arvin Singh, Alena Kane, David Bustamante, Chetan Harman, Sarah F., Anmol Bansal, Ariana Campos.
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Crystal Clements
United States2hcl.com, gulfstream.com -
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Crystal Clements
Operations Manager. Licensed Title Agent In Ohio, Florida And VirginiaGermantown, Oh1firsttitle.com1 +193721XXXXX
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