• Maintain sales and labor goals with effective and exceptional customer service, merchandising and team member management.• Execute daily operations including opening and closing store.• Assist customers with extensive product knowledge.• Direct, train and supervise store team members in maintaining the highest level of presentation and visual standards. • Create a hands-on supervision environment that emphasizes sales floor management, customer service and sales generation. • Effectively communicates and enforce company policy and procedures.• Expedite shipments and inventory control.• Create weekly and bi-weekly schedules.

• Drove total store results with specific ownership of merchandise flow and brand guide processes.• Led and assisted with processing, replenishment and prioritizing of merchandise receipts.• Partnered with owner of labor schedule to identify and build daily schedules with processing time and replenishment requirements.• Maximized sales potential by spending time on the sales floor and demonstrating excellent customer sales lead behaviors.• Created awareness and built capabilities in loss prevention by reinforcing store policy and fostering a culture of honesty.

• Sales and customer service in a busy event driven environment.• Responsible for standard operating procedures, handling cash transactions, cost control and preventing underage consumption.• Assist with liquor inventory and creating new beverage menus.• Train new bar staff and restaurant team members.

• Consulted with vendors to ensure a successful assortment while controlling cost and managing inventory.• Created unique visual displays and customized selling behaviors leading to continuous product turnover and increased sales volume.• Worked on weekly store newsletter.