Crystal Durham Email and Phone Number
Crystal Durham work email
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Crystal Durham personal email
With over seven years of experience as a program and project manager at Cisco, I lead and manage multiple projects with cross-functional teams aligned to organizational initiatives and measure effectiveness and success. I hold a PMP certification and have a strong background in change management, customer experience, and learning and training solutions.I handle complex issues and deliverables, and clearly communicate status, risks, and recommendations in a timely and impactful manner, enabling teams to make informed business decisions. I am passionate about delivering value to customers and stakeholders, and facilitating continuous improvement and innovation.
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Governance Program ManagerCisco Sep 2023 - PresentSan Jose, Ca, Us- Establish and execute change control processes to ensure asset accuracy and integrity. - Develop and implement an effective framework for making program decisions. - Create, publish, and maintain Standard Operating Procedures for three program teams. - Effectively drive consistency of program assets.
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Program ManagerCisco May 2022 - PresentSan Jose, Ca, Us- Lead program management efforts across cross-functional teams for SaaS projects and the PX Cloud product ensuring successful delivery of projects and programs.- Collaborate with members across core teams to develop and implement scalable strategies, processes, tools, and mechanisms for partner onboarding and adoption. - Drive the alignment of project objectives with strategic business outcomes, ensuring that projects are executed in line with organizational goals. - Provide regular team and stakeholder reporting on project status, effectively communicating progress, risks, and mitigation plans through the project lifecycle. - Foster strong relationships with internal and external stakeholders promoting collaboration, alignment, and effective communication.
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Readiness Project ManagerCisco Oct 2018 - May 2022San Jose, Ca, Us- Led and managed end-to-end projects, overseeing all aspects of program progress and ensuring the readiness of the support teams. - Developed and presented work breakdown structures to stakeholders, effectively communicating project plans and timeless to stakeholders and leadership.- Monitored and evaluated project performance regularly, assessing progress against schedule, scope, and stakeholder expectations. - Collaborated with product managers, engineering teams, technical leaders, and cross-functional teams to create comprehensive content for engineer enablement, facilitating a smooth transfer of information. - Demonstrated strong communication and presentation skills to effectively convey project timelines, updates, milestones, and deliverables to stakeholders and leadership. - Maintained a high level of organization and attention to detail in project documentation, ensuring accurate and up-to-date information.
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Change Manager: Learning And QualityCisco Jan 2017 - Oct 2018San Jose, Ca, Us- Successfully facilitated support engineer learning and improved customer experience by leveraging teaching and instructional design skills as a change manager. - Designed, developed, and implemented learning and training solutions based on adult learning principles, resulting in improved job performance and the achievement of business outcomes. - Led change management activities through a variety of modalities effectively communicating and staying engaged ensuring the desired outcomes were met.
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Virtual InstructorNorth Carolina Connections Academy Aug 2016 - Jan 2017Provided virtual instructional services with help of live lesson conferencing, phone and webmail to assist students in learning provost concepts. Profound understanding of technology-based instructional techniques.
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Instructional Technology SpecialistOnslow County Schools Nov 2009 - Jan 2017Us- Successfully implemented blended learning initiatives by providing professional development to educators through face-to-face sessions and online resources, resulting in improved instructional practices and student outcomes. - Facilitated 1:1 implementation of laptops and tablets with students, enabling personalized learning experiences and increased engagement. - Designed and implemented learner-centered, project-based learning activities. , fostered critical thinking and collaboration skills among students. - Provided training and support to teachers and students in the effective use of hardware software and technology tools in the education setting enhancing instructional delivery and student learning.- Over the years I attended and presented at local and international technology conferences. Attendances include: ISTE 2010, ISTE 2011, NCTIES 2011, FETC 2012, NCTIES March 2012, and ISTE 2012. Presentations include: NCTIES March 2012 (Caching in on Learning), ISTE June 2012 (Caching in on learning), NCTIES March 2013 (Caching in on Learning), June 2015 (Coding in the Classroom) -
EducatorOnslow County Schools Sep 2004 - Nov 2009Us- Successfully taught first and third-grade regular education students while accommodating students with disabilities, creating an inclusive classroom environment that supported the learning needs of all students. - Served as third-grade team leader, demonstrating strong leadership skills and effectively coordinating with colleagues to ensure a cohesive and collaborative learning experience for students. - Developed and implemented comprehensive lesson plans aligned with state learning standards, ensuring the attainment of learning objectives and preparing students for required assessments. - Collaborated with fellow staff members to create meaningful community learning opportunities and establish community-based partnerships, enriching the educational experience. - Planned and executed a balanced program of instruction, incorporating a variety of teaching methods to meet different learning styles and maximize student engagement.
Crystal Durham Skills
Crystal Durham Education Details
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East Carolina UniversityEducational/Instructional Technology -
University Of North Carolina WilmingtonElementary Education And Teaching
Frequently Asked Questions about Crystal Durham
What company does Crystal Durham work for?
Crystal Durham works for Cisco
What is Crystal Durham's role at the current company?
Crystal Durham's current role is Program Manager @ Cisco | CCXP, PMP, Customer Obsessed.
What is Crystal Durham's email address?
Crystal Durham's email address is cr****@****tes.com
What schools did Crystal Durham attend?
Crystal Durham attended East Carolina University, University Of North Carolina Wilmington.
What skills is Crystal Durham known for?
Crystal Durham has skills like Educational Technology, Instructional Technology, 21st Century Skills, November 2013 Attending Chinese Bridge Delegation In Beijing, Web 2.0, Grant Writing, Chinese Culture, Project Based, Instructional Design, Presentations, Video Conferencing, International Conferences.
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