Crystal Egan Email & Phone Number

Tampa/St. Petersburg, Florida Area

1/11-Present RME • Tampa, FL Position: Strategic Account ManagerImmediate Supervisor: Armando Villar • Phone 813.885.8200 x 5238Essential Duties and Responsibilities include the following:•Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.•Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.•Works with Executive Team to prepare an annual budget of national accounts including volume, revenue and profits by marketing program competencies. •Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.•Dependability - Follows instructions, responds to management direction; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.•Makes corporate and regional visits on a regular basis and as needed to ensure client satisfaction.•Meets or exceeds national account – approved deadlines for marketing solutions.•Assesses clients’ satisfaction with the results of RME’s delivered solutions •Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively.Additional Qualifications* Self starter* Excellent customer relations* Strong organization skills* Highly responsive* Attention to detail* Superior verbal communications skillsOperating Systems: Macintosh and PC Platforms

10/04-Present RME • Tampa, FL Position: Account ManagerImmediate Supervisor: Scott Brewer • Phone 813.885.8200 x 5248I have been a Client Service Representative with RME for 7 years. I am responsible for all aspects of job production including supervising the production of artwork, researching and producing mailing lists, as well as managing printing timelines and job production schedules. In the past 7 years, I have processed over 3.000 direct mail campaigns for my valued clients. My role is to serve as a liaison between the sales representative and our customers, providing all the necessary services to get your jobs processed and out on time.• Responsible for informing clients of products, production allowances, printing timelines, pricing and postal regulations. • Liaison between Sales Representative and customers• Work in extremely tight deadlines to ensure a successful seminar• Research mailing list criteria with numerous list companies based on the criteria the customer is looking for and list purchasing.• Supervise the production of art work (i.e. order entry, art work proofing, changes clients request to art work, laser sign offs and postage sign offs)• Proof reading to ensure accuracy that the job is printed properly • Create invoices and collect money (i.e credit card / checks)• Multi tasking is a necessity in this industry

West Palm Beach, Florida Area

Yvonne Sainato Director of Marketing Materials Phone: 561.714.6442* Developed and maintained corporate ID-Branding (i.e. logos, pms colors, typography and style in a consistent format with every aspect of the design and production of marketing materials for all divisions of Universal Land Title. Materials including but, not limited to: brochures, pamphlets, posters, marketing kits, mailer's, flyers, direct marketing campaigns, newsletters, catalog, business forms, envelopes, business cards and e-advertising.* Coordination of typography, imagery and editorials in a consistent format. Prepared comprehensive layouts, scanned images (flatbed scanner) for position, organized information, manipulated visual images in software programs and produced all materials for production deadlines. * Handled scheduling and distribution of projects, customer relations and strategic decision making with managerial staff.* Participation in team meetings to review and discuss project specifications and conceptualize original, relevant ideas.* Produced mock-ups for presentation to managerial staff for design, layout and copy approval. * Gathered competitive quotes from various vendors for print and promotional materials.* Helped sales representatives organize materials (i.e. print or promotional) for various trade shows and events. * Responsible for training all new personnel in marketing materials division.* Developed and conceptualized format for supply tracking and invoicing database.* Process routine reports.* Design power point presentations for various marketing functions.* Designed in house catalog and quarterly company newsletter.* Materials developed to support marketing executives. * Develop and maintained inventory system of marketing materials for the National distribution warehouse.

Tampa/St. Petersburg, Florida Area

Immediate Supervisor: Vince Beilman President Phone: 1.888.667.8000Graphic design of various materials, i,e, brochures, newsletters, calendars and business cards. Managed production schedules, tight deadlines and met customers expectations.