Pioneered operational change management across the North Carolina portfolio by implementing operational restructure and centralization.

Parkwood at Optimist Park - Class A Market Rate CommunityCollaborated with owners, investors, and construction personnel by attending construction meetings, advising on strategy decisions, and construction property walks. Maximized property cash flow by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, contacting residents to collect overdue rent, and eviction processing. Ensured accurate Yardi data by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P invoices, statements of disposition, monthly closing procedures, and late fees. Managed renewals, transfers, COVID relations, marketing and social media platforms.

Centric - Class A Market Rate Lease-Up CommunityCollaborated with owners, investors, and construction during 3rd party management. Conducted all leasing duties by responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins. Managed social media platforms, outreach marketing, resident events, and vendor referral programs. Traveled as Senior Leasing Manager to assist other lease-up communities with main focus Main Street Lofts in Mansfield, TX.

The Edison at Gordon Square - Class A Market Rate Lease-Up CommunityConducted all leasing duties by responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins. Completed weekly analysis of market competitors during lease-up.

• Captain of the Canton Charge Girls 2015-2017 and Cleveland Gladiators Girls 2016-2017• Engaged with fans at every home game, promotion, and special event• Created, managed, and updated social media platforms• Performed at Quicken Loans Arena and Canton Civic Center including broadcasted games on TNT, ABC, ESPNU, NBATV, CBS Sports Network, Fox Sports Ohio• Performed on news channels such as Cleveland Fox 8, NBC’s Channel 3 WKYC, and Cleveland’s WOIO Channel 19 news• Performed as backup dancer for Naughty By Nature at post-game concert• Member of first inaugural Cleveland Cavaliers franchise All-Star Team• Choreographed and instructed the 2015 and 2016 Jr. Canton Charge Girls dance camps• Head coach and choreographer of the 2016-2017 Jr. Canton Charge Girls dance team• Represented Cavs franchise in the 2016 NBA Championship parade amongst 1.3 million fans• Represented Cavs franchise in the 2016 Red, White, & Boom 4th of July parade and celebration amongst 400,000 people in Columbus, OH

• Fulfill fan orders timely and accurately, and adhere to proper pick, pack and shipping policies for domestic and international orders• Receiving and checking-in of retail vendor purchase orders and receipts• Inventory put-away and organization of product in warehouse• Picking and pulling of warehouse merchandise for distribution to retail selling locations

• Served as first HR contact for employees and executive officers• Planned and executed employee events and activities by coordinating with vendors and designing marketing materials • Created and coordinated employee recognition program• Planned and facilitated 1st Annual Panther 5K and Family Fun Walk• Team captain and contact for 1st Annual Akron Corporate Challenge• Re-designed and launched career portal on company website• Managed new employee onboarding and orientation• Processed payroll, completed employment verifications, maintained employee records• Collaborated with ArcBest Corporation®, and other subsidiaries

• Oversaw hiring process by evaluating resumes, conducting interviews, on-boarded• Prepared relevant HR documents and filed into personnel records• Developed a new agency-wide training module• Redesigned new Employee Orientation• Implemented new process/software for performance management reviews• Performed agency-wide inventory audit• Attended Stark County Human Resource Association (SCHRA) events, Job & Family Services Human Resource Association Conference, and employee job fairs• Compiled annual EEO and OSHA reports• Aided in the organization and ordering of agency apparel• Attended meetings between company and employee union representatives