Crystal Elmore Email and Phone Number
Crystal Elmore work email
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Crystal Elmore personal email
Dependable, analytical, and efficient professional looking for a position with an innovative company. Have completed classes to enhance skills and knowledge of specific systems, models, and terminology.Proactive tester, trainer, and subject-matter expert who has been involved in projects from initiation and scoping to final implementation.
Cognizant
View- Website:
- cognizant.com
- Employees:
- 278214
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Manager - ProjectsCognizant Aug 2022 - PresentUnited States
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Solution Designer IiiBlue Cross And Blue Shield Of Kansas City Apr 2018 - Jul 2022Kansas City, Missouri• Completed Workflow Design, Documentation, and Configuration for both Customer Service and Claims.• Completed Processing Control Agent Design, Documentation, and Configuration for various business needs and projects.• Completed EXCD code, Warning Messages, User Defined Codes, Procedure Code (XSDU file), and Diagnosis Code Design, Documentation, and Configuration for various business needs and projects.• Analyzed production issues to find root cause and worked with data analyst, testers, developers, and business to put a viable solution in place.• Completed requirements meetings with business, designed, and implemented the Customer Service Workflow application in Facets.• Researched and advised on Facets system questions regarding claims, which could involve benefits, membership, provider, or group configurations.• Analyzed 835 errors to manually fix the XML files to complete the remittance advise to the providers in a timely manner.• Reviewed and approved User Test Cases.• Opened tickets and worked with Vendors to find solutions to system issues.• Updated or created SOPs to keep knowledge of processes up to date. -
Associate Business AnalystForrest T. Jones & Company Aug 2015 - Apr 2018Kansas City, Missouri• Analyzed potential blocks of business to provide system recommendations to stakeholders.• Worked closely with business users to analyze issues, provide options, and configure the system to assist in their productivity.• Facilitated requirements meetings with subject-matter experts, created workflows, implemented solution designs, and configured a new administration system to move business from legacy platforms.• Assisted with the development of solutions for IT integration.• Created manuals for users as well as trained various departments on their use of new systems.• Streamlined the written standardization of instructions for the Operations departments.• Learned basic SQL to assist in the testing of a new database repository.
Crystal Elmore Skills
Crystal Elmore Education Details
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English
Frequently Asked Questions about Crystal Elmore
What company does Crystal Elmore work for?
Crystal Elmore works for Cognizant
What is Crystal Elmore's role at the current company?
Crystal Elmore's current role is Manager - Projects at Cognizant.
What is Crystal Elmore's email address?
Crystal Elmore's email address is cr****@****ekc.com
What schools did Crystal Elmore attend?
Crystal Elmore attended Pittsburg State University.
What skills is Crystal Elmore known for?
Crystal Elmore has skills like Business Analysis, Testing, Process Improvement, Insurance, Health Insurance, Life Insurance, Disability Insurance, Fixed Annuities, Claim, Underwriting, Customer Service, Call Centers.
Who are Crystal Elmore's colleagues?
Crystal Elmore's colleagues are Sajan Narekat, Hadzley Yahaya, Sri Thondamalli, Divya Nagarajan, Swarupa Nasireddy, Rathan Prasad Tulasi, Rachel Valencia Ong.
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