Crystal Eudy Email & Phone Number

Austin, Texas, United States

Manage and troubleshoot Salesforce cases- Login, General SupportManage New Membership Process:o Provide membership information to prospective members, answer inquirieso Qualify new member prospects: Research company, convey to board for approvalo Process membership applications, load logoso Obtain signed agreements, upload to Salesforceo Create membership dues invoiceo New member activation in SalesforceProcess and reactivate suspended and past membersProcess and track new IPR DeclarationsProcess and track copyrightsPrepare new member logo slide for member meetingSpecial projects as assigned- i.e. report creation in Salesforce, membership value survey, membership renewal cycleCollaborate with membership manager on process improvementsTrack and maintain all primary company contacts in SalesforceAssist with NPS updates and related cases.

Round Rock, Texas, United States

Schedule and coordinate meetings, appointments, and travel arrangements for supervisors and managersManage vendor accountsPurchase, gather, and organize meeting/event suppliesEvent planning for 600+ members and volunteers such asDNOW, Student Conference, retreats, and summer campsPrepare and manage expense reportsMaintain utmost discretion when dealing with sensitive topicsCoordinate volunteer opportunitiesManage travel and expense reports for department teamMINISTRY ASSISTANT (volunteer) members