Crystal Fleming Email & Phone Number

Objective • Experienced, highly motivated individual, previously working as a Senior Communications Officer seeking new job opportunities due to relocation to Jacksonville, Fl. Lookingto advance career within educational background and work history. Six years of management experience, multiple certifications, and proficient in Microsoft Office. Thought to be a responsible, hardworking, and reliable employee by leadership and co-workers. EducationBACHELOR OF SCIENCE | DECEMBER 2011 | VIRGINIA COMMONWEALTH UNIVERSITY• Criminal Justice/Crime Scene Investigation Job ExperienceHENRICO 911 COMMUNICATIONS | SEPT 2013-NOV 2019• Senior Communications Officer- July 2018- Present• Communications Training Officer (CTO)- Oversee on the job training of Probationary CO’s• Take 911 calls, Manage the safety and activity of citizen/patrol units• Multi-tasking, Maintaining multiple radio channels at the same time (police/fire/rescue)• Communicates with other states and jurisdictions through secured teletype terminal to verify warrants or update information, send lookouts to other localities, etc.• Using Computer Aided Dispatch systems/ EMD/EFD• Updating Communication & Police Policies & Procedures in Evacuation Bags• Involved in Recruiting, Recruitment Videos, and Academy assistance.• Assisted EMC with selection and ordering of “CTO” appreciation shirts• Recently selected to join the Henrico Branding Committee•August 2019-Nov 2019 selected to work as the Hiring Coordinator and Recruiting department within Personnel. KAY JEWELERS | SEPT 2011- SEPT 2013• Assistant Manager & Manager• DCA Certified• Sales of Jewelry • Customer Service, Inventory and Office Work • Exerts maximum effort to achieve store sales projections. • Maintain standards among all associates • Implement Sales training, Store meetings, Role plays, One on Ones• Recruiting personnel • Investigates and handles customer complaints quickly, efficiently, and courteously.• Payroll & Schedules• Jewelry Repairs and Custom Work Skills & Abilities•Managing Stress Effectively​ •Skill Soft Business Skills ​​•Myers-Briggs Type Indicator•Excel Tips & Tricks ​​ •Excel 2016-Formulas ​​•Excel Data Management ​•Word 1-2-3 Go​​ •Microsoft Word​​​•Microsoft PowerPoint•EMD & EFD Certified ​​ •CPR Certified ​​​•CJIS NCIC/VCIN Certified- Level A•Critical Thinking

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  Virginia Commonwealth University

  Forensic Science And Technology