Crystal Franklin Email & Phone Number

Calgary, Alberta, Canada

Direct support to the Vice President, Finance, Strategic Planning and Corporate Optimization. Secondary support to their Directors as well as approximately 100 team members that role up under this shared service. This role encompasses a wide variety of the traditional administrative roles and responsibilities as well as management of our distributor invoicing process, cost control across multiple teams and ad hoc project support.

Calgary, Canada Area

Reports directly to the Finance Director and SVP Client Partner. Responsible for maintaining, analyzing and reporting on client budgets. Perform monthly invoicing, financial systems administration, set up projects, managing time entry. Prepare and maintain reports required for internal and external purposes such as budget trackers, payment schedules, purchase orders. Reconcile travel expenses. Works directly with the Project Management and Account teams to forecast revenue, track project… Show more Reports directly to the Finance Director and SVP Client Partner. Responsible for maintaining, analyzing and reporting on client budgets. Perform monthly invoicing, financial systems administration, set up projects, managing time entry. Prepare and maintain reports required for internal and external purposes such as budget trackers, payment schedules, purchase orders. Reconcile travel expenses. Works directly with the Project Management and Account teams to forecast revenue, track project status, client contracts and budgets. Submit client accruals & re-accruals. Works closely with the Corporate Accounting team to prepare month end data and reports for financial statements. Perform general office administration. Coverage to the Executive Assistant for contract management and signatures. Participate in quarterly and annual audits. Show less

Calgary, Canada Area

Supports the Financial Analyst team with managing client accounts, monthly invoicing, financial systems administration, setting up projects, managing time entry, keeping system information current, month end reporting and data entry. Prepare and maintains reports required for internal and external purposes such as budget trackers, payment schedules, purchase orders. Reconcile travel expenses. Works directly with the Project Management and Account team to forecast revenue, track project status… Show more Supports the Financial Analyst team with managing client accounts, monthly invoicing, financial systems administration, setting up projects, managing time entry, keeping system information current, month end reporting and data entry. Prepare and maintains reports required for internal and external purposes such as budget trackers, payment schedules, purchase orders. Reconcile travel expenses. Works directly with the Project Management and Account team to forecast revenue, track project status and client contracts and budgets. Submit client accruals & re-accruals. Performs general office administration. Coverage to the Executive Assistant for contract management and signatures. Participate in quarterly and annual audits. Show less

Calgary, Canada Area

Reports directly to the VP, Operations and Program Directors. Responsible for a wide variety of tasks such as: writing detailed statements of work, process documentation, on-boarding plans, resourcing staff, tracking vacations for 200+ people across accounts and offices globally, plan and book events and travel, scheduling meetings, training, documenting meeting notes, updating the various system used between the project management and finance teams, assist with preparation for presentations… Show more Reports directly to the VP, Operations and Program Directors. Responsible for a wide variety of tasks such as: writing detailed statements of work, process documentation, on-boarding plans, resourcing staff, tracking vacations for 200+ people across accounts and offices globally, plan and book events and travel, scheduling meetings, training, documenting meeting notes, updating the various system used between the project management and finance teams, assist with preparation for presentations, help organize and drive presentations. Show less

Calgary, Canada Area

Reports directly to the VP, Employee Experience. Focused on the development and implementation of employee programs such as Professional Development, Giving Back, Internships, Global Communications. Organized internal team building events across disciplines, created process and policies for these global programs, managed individual spending budgets for all employees globally, processed requests, approvals, rejections, cancellations etc. planned, designed and maintained an internal database for… Show more Reports directly to the VP, Employee Experience. Focused on the development and implementation of employee programs such as Professional Development, Giving Back, Internships, Global Communications. Organized internal team building events across disciplines, created process and policies for these global programs, managed individual spending budgets for all employees globally, processed requests, approvals, rejections, cancellations etc. planned, designed and maintained an internal database for tracking requests and individual spending, completed monthly usage and spending reports, coordinated quarterly audits, time sheet and expense approver, organized accommodations, registration and travel for various events such as Cannes and SxSW, organized corporate fundraisers and giving back opportunities, managed donation matching program Show less

Calgary, Canada Area

Reports to Office Manager. Coordinate all visitors coming and going from the office, answer, forward and screen calls for approximately 250 people, receive, distribute and courier mail, set up and maintain conference lines and long distance codes, set up new hire workspaces and packages weekly, phone, voicemail etc., remove all and clear workspaces after departures, manage phone systems, , update employee information in company directory, update reception manual, order office supplies, order… Show more Reports to Office Manager. Coordinate all visitors coming and going from the office, answer, forward and screen calls for approximately 250 people, receive, distribute and courier mail, set up and maintain conference lines and long distance codes, set up new hire workspaces and packages weekly, phone, voicemail etc., remove all and clear workspaces after departures, manage phone systems, , update employee information in company directory, update reception manual, order office supplies, order company print, business cards, company letterhead, envelopes etc. create purchase requests using Dynamics, purchase images/assets for PMs, review Reception bills for accounting, update phone lists and boardroom information weekly, send out company communications, record keeping, building maintenance, clean meeting spaces, member of Social Club, assist HR with various tasks, resolve issues and assist employees. Show less

Calgary, Canada Area

Wholesale and retail customer service, purchasing, sales, data entry, process orders via phone, fax, walk-ins, filing daily sales reports, shipping documents, incoming orders, archived orders, balance end of day cash flow, send customer confirmations, semi-annual inventory

Calgary, Canada Area

Inventory management, system maintenance, data entry, training, custom product orders, maintain vendor relationships, book keeping, filing, resolving order and inventory discrepancies, organize and enter data for semi-annual inventory During this time I also served as an Order Administrator which involved retail and wholesale customer service, processing orders via phone, fax and walk-in, collect account payments, filing, balance end of day cash flow, send customer confirmations… Show more Inventory management, system maintenance, data entry, training, custom product orders, maintain vendor relationships, book keeping, filing, resolving order and inventory discrepancies, organize and enter data for semi-annual inventory During this time I also served as an Order Administrator which involved retail and wholesale customer service, processing orders via phone, fax and walk-in, collect account payments, filing, balance end of day cash flow, send customer confirmations, participate in semi-annual inventory, manage sample department ordering and production of custom displays for showroom and clients Show less

Calgary, Canada Area

Shift Leader, Category Manager, Corporate Sales Representative, Mark’s Work Wearhouse, Calgary, AB Customer service, manage teams of 5-10 people, training, manage custom uniform program for wholesale clients, source, ship and receive orders, operate register, answer phones, merchandising, balance end of day cash flow, filing, open and close store. Sales Associate/Shift Leader in training, Assistant CSR Customer service, operate register, answer phones, merchandising, order… Show more Shift Leader, Category Manager, Corporate Sales Representative, Mark’s Work Wearhouse, Calgary, AB Customer service, manage teams of 5-10 people, training, manage custom uniform program for wholesale clients, source, ship and receive orders, operate register, answer phones, merchandising, balance end of day cash flow, filing, open and close store. Sales Associate/Shift Leader in training, Assistant CSR Customer service, operate register, answer phones, merchandising, order office supplies, assist Corporate Sales Representative in managing custom uniform program for wholesale clients, filing, data entry, ship and receive orders Show less