Crystal Gaddy Email & Phone Number

• Responsible for understanding and applying federal safety and security standards to monitor and support designated work sites.
• Assist the United States Secret Services Agents to ensure the safety of Diplomatic and government officials that arrive at the Department of State, including POTUS and VP
• Leading, managing, or implementing security-related aspects of new office building construction; developing and implementing counter-terrorist access controls for existing and new buildings.
• Responding to emergencies may include firearms, defensive tactics, and medical procedures.

• Primary and singular point of contact for security escalations and liaison for law enforcement for eight retail stores.
• Manage interviewing, hiring, recruitment, and training new officers
• Trained to manage the armory and distribute weapons to armed officers for each shift
• Monitor radio dispatches and observe responses to radio assignments to provide field supervision
• Develop aggressive, preventive patrol by monitoring subordinates’ daily activity and being available for assistance if required

• Ensure the security of employees and merchandise in a retail store with popular merchandise.
• Lower the rate of theft across tenure by 30% through increased presence and improved opening/closing procedures
• Investigated internal theft claims to ensure employee compliance with company policies and procedures

• Responsible for monitoring the security cameras and entry points and de-escalating or resolving safety concerns.
• Maintain order on the property, utilizing respect, care, and, to the greatest extent possible, positive customer service in dealing with guests, visitors, employees, and unknown individuals.
• Take recommended action to deal with undesired conduct and law violations in compliance with established policy.
• Submit well-written and comprehensive reports setting forth facts of complaints, observations, actions taken, and investigative findings.

Bachelor'S Degree, Medical Insurance Specialist/Medical Biller

Education record