Crystal Hunter Email & Phone Number

I am the owner, presenter, and lead business writer at CH Style LLC. CH Style LLC offers professional communication to document the processes, policies, and procedures, and efforts of non-profits, small businesses and individuals optimize their efforts and establish a clear record of current and future organizational and individual operations to prevent single points of failure because If It Can Be WRITTEN, I Can WRITE It! Find out more at https://linktr.ee/chstylellc

Amsterdam, Noord-Holland, Nl

Collected, organized, and maintained documentation on stakeholder SharePoint site, internal MS Teams channel, as well as the stakeholder owned ServiceNow Knowledge Base. Congruently, organized, authored, edited, and reviewed documentation for government customer facing and backend consumption. For this role, documentation includes Process Workflows, Work Instructions, Standard Operating Procedures, Job Aids, User Guides, and User Manuals. To maintain the consistency and overall quality of all documentation, I coordinated and implemented quality-control activities to include peer and final reviews allowing 95% of the documentation produced to gain government customer approval during its initial stakeholder review. To ensure overall productivity I defined, documented, and monitored baseline Knowledge Management performance metrics and key performance indicators.

Tulsa, Ok, Us

Researched and gathered information from documents such as rough drafts and manufacturer’s manuals and/or by interviewing subject matter experts as needed to complete writing assignments. Formatted, edited, standardized, proofread and provided correct information and ideas written by engineers and technicians, in accordance with set standards and arrange it in an understandable and logical order. Reviewed publications and proposed refinements to content or format. Tracked the development of technical material from the initial draft to final approval and publication. Maintained document version control, revision and approval records. Recommended and implemented document standards, quality controls and content requirements.

Lexington Park, Md, Us

I served as a team member and content developer for the underwater ordnance team ensuring that proper grammar, spelling, and adherence to the previously developed format for underwater publications. I provided recommendations regarding publication development to the underwater Explosive Ordnance Disposal (EOD) technologist. Assisted with the development of EOD publication materials and reports to support program managers as needed. Utilized the government developed database system, Serena, to store, manage, and create reports regarding EOD items. I regularly participated in bi-weekly publication production internal meetings to ensure feedback was properly incorporated into publications documents and the Serena database.

Rockville, Maryland, Us

I wrote clear, concise text about statistics and Census Bureau programs for internal and external audiences. I provided recommendations regarding communication of project planning, status, and results to stakeholders. Assisted with the development of presentation material and reports to support program managers as needed. While participating in internal and external meetings, I ensured feedback was incorporated into office articles and publications appropriately.

Philadelphia, Pa, Us

I prepared and/or maintained system, program, and operations documentation utilizing user manuals, newsletters, interviews, etc. under general direction from my government task lead. I modified the format, grammar, and layout of our monthly program newsletter appropriately for its distribution. With my main function consisting of editing existing client documents providing grammar and spelling correction and layout improvements while adhering to client style requirements.

This was a short term assignment that called for me to utilize my knowledge and skill in Microsoft Office products, grammar, and style guides. I was responsible for compiling, writing, tracking, and managing documentation from multiple departments to prepare the Commission on English Language Program Accreditation (CEA) Self Study package for the International Center for Language Studies (ICLS) in support of the school’s application for re-accreditation.

This position called on me to utilize my gained facilities knowledge to track facility project status Gantt Charts, review building facility project requirements, and re-design the facility project internal SharePoint site. I was responsible for creating management talking points briefings, meeting minutes, and team documents utilizing components of Microsoft Office Suite such as Word, Excel, PowerPoint and Project. I provided detailed coordination between vendors, customers, and the SI Organization staff to ensure that project timelines were adhered to and appropriate project statues were provided to all involved.

Mclean, Va, Us

I held a TS/SCI clearance with a full poly. Provided broad-based management, organizational and IT consulting services as well as targeted services such as technical writing and building facility project management. I utilized excellent oral and written communication, presentation, organizational, customer service, and analytical skills while being able to work effectively in a team environment to consistently met project deliverables due dates while on assignment with seven Booz Allen Hamilton government clients by successfully collaborating with team members, software developers and stakeholders. On one assignment I was able to directly utilize my computer science background to develop a Microsoft Access database to house required staffing and facility leasing information. I was able to successfully exhibit my vast skills by authoring a technical white paper that was based on research, interviews, and demonstrations.

Bethesda, Md, Us

Served as essential operations team member that monitored message flow across several networks and databases including Unix, DB2logs, SQL and Web browsers. Assisted the in house trainer in preparing technical documentation, PowerPoint slides, and Computer Based Training (CBT) that were used for internal briefings and training. I also used my technical writing skills to create and update procedural documents for a large-scale, database-centric system supporting national security that were saved and presented in Applix. In the later years, this position allowed me to mentor junior level and new hire staff in operations fundamentals without adverse impact to meeting my individual contribution to team deliverables.

Bachelors Of Science, Computer Science

Associate’S Degree, General Studies