Crystal Keller Email & Phone Number

Phoenix, Az, Us

Tempe, Az, Us

Catalog data sets and metadata in Collibra.

Malta, Ny, Us

Created onboarding procedures for global program. Onboarded over 900 contractors worldwide. Reviewed contracts and SOWs, followed security check guild lines, optimized onboarding processes. Worked with over 10 contracting vendors to coordinate onboarding efforts specific to each company.

San Francisco, California, Us

Collaborate with teams to manage and track data quality controls and adherence to data governance policies to maintain data integrity. Identified new data sources and developed recommendations for assessing the quality of new data. Participated in a process improvement team to make recommendations to streamline processes. Completed time sensitive projects by working with a cross-function team to create a viable solution for Preventative Controls within a Data Dictionary.

San Marcos, California, Us

Combined and cleaned over 300 Excel spreadsheets and automated reporting.Prepared and conducted training for User groups.  Gathered requirements for transition to new software. Structured data mapping, cleaned and normalized data as part of the ETL process from Exxat (higher education Software) for transition to Salesforce. Prepared data for ETL into AWS for Snowflake data warehouse. Increased data accuracy by implementing thorough data validation and cleansing processes. Liaison for development and implementation procedures surrounding Data Governance. Collaborate with Development, and Quality Assurance teams throughout the software development lifecycle.

Reconciled invoices to usage and services resulting in over $300,000 in recovered recurring revenue. Assessed client needs and successfully implemented a project with multiple departments to create a value-added customer dashboard that increased customer retention efforts by over 50% and contributed to an increase in new sales. Used SQL to extract conference data from bridge platform SQL Servers and distributed data to users. Automated processing of daily call detail records (.cdr) from multiple bridges using batch files and Python scripts. Performed a data remodel of existing RDBMS to streamline user input, cleaned up tables, established relationships, and made collected information more accessible. Created informative dashboards and visualizations for stakeholders to track sales and customer usage. Developed high-quality documentation to support my training efforts, helping employees and vendors fully understand new systems and procedures. Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.

Short project in which I successfully found and corrected table inconsistencies and fixed relationships (joins) in Views and Triggers in Microsoft SQL Server so outside programs could resume pulling data from the database.

Bachelor Of Science - Bs, Business Data Analytics

Associate’S Degree, Business Administration And Management, General

Radio Broadcasting