Crystal Levine Email & Phone Number

Norwich, Connecticut, United States

 Directly Assists Deputy of Day Services to oversee 7 programs including 2 different employment programs and an employment transition program. Representative for Quality Service Reviews for all day program sites including the agency’s micro-enterprises. Proctor for DDS Medication Administration Recertification test.  Billing and attendance for the.

Greater Boston Area

 Customer Service manager for a project to release 30 new products in 10 weeks resulting in products making Amazon’s Top 100.  Started a brand-sponsored Facebook page yielding in high engagement and growth. Special Projects including recipe development, digital marketing, and content creation.  Ran high-volume help desk with customer satisfaction.

Groton Connecticut

 Responsible for planning activities that incorporate vocational, social, and personal skills for adults with developmental disabilities. Administrative work including scheduling, auditing, and monthly reconciliation paperwork.  Training of new staff

Gales Ferry, CT

Responsibilities Answering a high volume of phone calls Developing extensive knowledge of product and company values Heavy lifting and stocking Accomplishments Developed relationships with regular customers Recieved praise for keeping store immaculate Skills Used keeping a clean work space making the customer feel at home

Uncasville, CT

Responsibilities In charge of large quantities of money Responsible for making sure patrons are following rules Accomplishments Awarded for exceptional customer service Skills Used Performing under extreme pressure Diffusing potentially volatile situations Handling large amounts of money Dealing with a high volume of business

Uncasville, CT

Responsibilities In charge of ordering paperstock Counting tills down at the end of day Maintain balance of safe Ordering and picking up change Accomplishments Developed an employee appreciation system Recieved awards for outstanding customer service Recieved award for exceptional performance on a secret shopper review Paper stock never ran out while in.

Norwich, CT

Responsibilities Both closing and opening duties Assisted with developing menu Responsible for inventory/ ordering paper stock Accomplishments Received acknowledgement for outstanding customer service Developed cleaning charts and weekly employee duties Skills Used Multitaskingleadership skills

Norwich, CT

Responsibilities Opening store responsibities Cleaning tasks Accomplishments One of 2 people allowed to use till Skills Used Keeping a clean workspace Performing under pressure

Uncasville, CT

Responsibilities balancing a drawer of over $40,000 with no discrepancies assisting casino employees in cashing out their tills Accomplishments Never had a cash discrepancy Skills Used Exceptional math skills Organizational

Uncasville, CT

Responsibilities Taking inventory / Ordering Product Cashing out tills / balancing safe Assisting patrons with issues and questions Extensive knowledge of product and company history and values Accomplishments Recieved multiple awards for excellent customer service Recieved awards for exceptional performance in secret shopper reviews

Norwich, CT

Responsibilities organization of books checked in/ out answering phones helping patrons