Senior Loan Processor- DTC office/ Remote - Analyzed financial information and documents for mortgage application. Confirmed documents met with compliance and underwriting guidelines - trained and mentored all incoming loan processors, LOA’s and loan officers to strict SLA’s set forth by company. Maintained pipeline to SLA standards as well. - Maintained office supplies, met with clients to go over initial document requirements and worked with LO on marketing items to further business- Main contact for incoming clients, real estate agents, title companies and loan officers. Set proper expectations to meet with TRID guidelines.

Loan Processor/Loan officer assistant - Greenwood Village office - process file from application to closing- verified integrity of all loan documents and submitted to underwriting - adhered to mortgage guidelines put for by the Safe Act of 2008 and TRID - completed closing audit, scheduled closing - kept all parties on the transaction, including borrowers, realtors, closing agents and intercompany personnel informed of the progress of the loan.

Open new orders assist in work up for closings, determine escrow requirements by reviewing purchase contracts. Maintain high level of communication with all parties involved

Managed day to day activities which include all operations activities, processing, underwriting, closing/auditing, post closing and any other tasks that need attention. Execute quality customer service that the team can aspire to achieve as well. Developed, reviewed and recommended operational procedures to make the end result - quality closed loans. Ensures that policy and procedures are followedresponsible for coaching, training and development of employees responsible for monitoring system performance and operational integrity and management reportingManaged the mortgage operations staff

Worked as a contract processorHigh volume loan processingMain point of contact for customer during process- proficiently processed conforming and non-conforming loansUsed problem solving skills to turn pipeline with quality closings

Evaluate the completeness of the incoming loan documentation - work with Loan officer, Underwriting and closing to ensure that client has an excellent experiencePerform compliance checks provide assistance to client to ensure that the closing is performed in a timely mannerIn July of 2008 moved to the construction to perm loan site- used my previous knowledge of home building to assist with buyers who were building new homes.

Assist homebuilder in securing the clients business by making the mortgage process very easy Pipeline 70+ Closing 20-25 loans each monthAssist with data integrity Perform compliance checkordered flood insurance, homeowner insurance, verifications of employment, and any other documents necessary for purchasing a homeexcellent customer service